How to modify the error message of Xi 'an One Code Communication? What should I do if I can't receive SMS verification?

At present, although the epidemic situation in COVID-19 has been controlled, the epidemic crisis has not been lifted. Therefore, Xi 'an has also launched the "One Code Pass" function throughout the city to monitor everyone's health, which is used when going out by car. However, in the process of application, we also encountered some problems, such as how to modify the wrong information and not receiving the SMS verification code.

What does the color logo of "One Code Connect" personnel represent?

"One code pass" is divided into three colors: red, yellow and green. After big data comparison and analysis, the "red, yellow and green" code identification of personnel is dynamically adjusted every day.

Red team: including confirmed patients, suspected patients and isolated personnel (including close contacts and medical observers, home observers, and those who go to high-risk areas within 14 days). Medical observation and isolation measures need to be implemented in designated hospitals. If red team is displayed, it will automatically turn to yellow code after the medical observation isolation measures are removed.

Yellow code: including those who stay in Xi 'an for less than 14 days in non-high-risk areas (including those whose nucleic acid detection time is less than 7 days), and in designated key management areas (isolated communities, buildings, etc.). It is not recommended to go in and out of crowded public places and take public transport. If the yellow code is displayed, the non-high-risk area will enter Xi 'an 14 days (including 7 days after nucleic acid detection, the body is healthy and normal, and it will automatically turn into a green code after the designated management measures are lifted.

Green code: All personnel except red team and yellow code. You can travel freely in the city, and you need to do personal protection and cooperate with temperature detection.

Note: The "red, yellow, green" code identification is automatically generated and adjusted by the municipal epidemic prevention and control headquarters according to the epidemic big data, and is not made public.

Xi' an bus needs "one code pass" to take the bus.

On March 2nd, Xi Public Transport Corporation began to fully implement the "One Code Pass" ride. Passengers need to register "One Code Pass" in Xi 'an in advance before boarding the bus, scan the QR code posted on the bus with WeChat, and show the generated page to the staff. Only after passing the temperature measurement can they take the bus.

Ride process

The first step is to register "One Code Tong" in Xi 'an in advance.

Step 2: When taking the bus, use the WeChat scanning function to scan the QR code at the door of the vehicle.

The third step is to show the scanned page to the crew on board. If it is green, you can take the bus only if you pass the temperature measurement. If it is red, it will be persuaded to go.

How to modify the wrong information?

1, click the identity information query/modify.

2. Click on my electronic password.

3. After entering, manually enter your phone number and the received verification code, and click Submit.

What if I can't receive the verification code?

Xi issued the "Notice on the Application of" One Code Communication "in the Prevention and Control of Epidemic Situation", and everyone responded positively and signed up enthusiastically. By February 25th 19:00, the total number of registered people had rapidly increased to 2.6 million+. During the registration process, some enthusiastic citizens also reported the delay in receiving SMS verification code and the uncolored generated code.

Thank you for your enthusiastic participation. In a short period of time, the number of registered platform users surged, which led to system congestion and delayed the generation of code coloring. In view of the problems reflected by everyone, we have arranged a professional team to work overtime, actively improve, and expand the SMS verification code platform to achieve smooth registration as soon as possible.

"One Code Tong" related business consultation telephone number:

029-8 1 1 12345029-866 12345

Opening hours: 8: 00-24: 00.