What should I do if the leaders in the mobile phone work group send the wrong information?

Take the initiative to apologize and correct, and pay attention to timely communication in the future.

First, if it is urgent, you must reply in seconds.

For example, the manager is negotiating with the customer and suddenly sends you a message: "Send me the data you did yesterday." You don't have to think about this information, just reply quickly. The manager still cares whether you touch the fish. The key is whether the customer can negotiate. And you should seize the opportunity to return immediately, otherwise the opportunity will become someone else's, because the content of the news is your opportunity to show.

For another example, the leader sends you a message: "There is a project, can you do it?" Give an answer as soon as possible! "If you don't reply to such news, the leader may ask others immediately; Of course, if you don't want to do it, that's another matter. You can do the opposite, delay, and not offend people. If the leader is looking for someone else, you can reply to the message.

Second, the mobile phone is not your usual communication tool, so be careful. It could be a pit.

Like my current company, people who can communicate face to face don't use mobile phones, and often rely on shouting, so sometimes my mobile phone may not be used for a long time, because I know that all work-related things will not be transmitted through mobile phones unless I get off work. If it's like our situation, I suggest playing mobile phone at work and suddenly receiving the news from the leader, don't rush back to the news. You will admit that you are lazy in an instant. Don't think that you are lazy and the leader can't see you. At this time, you can immediately put into work and quickly enter the working state. You may not know that your leader will come to check your work later. If you ask, "Why didn't you reply when I sent you a message?" You can say that you really didn't see it at work, and the leader won't be hard for you; If the leader hasn't come all the time, you can wait for a while before replying to the leader's message: "Sorry, manager, I'm dealing with it ... I just worked, but I didn't see the message." I'm sorry for what you said ... "

Third, if the mobile phone is your main communication tool, then the situation is more complicated and needs your specific analysis.

Mainly follow three principles:

1. Call or call back in case of emergency. If the leader sends you a message that the work is urgent, but there is no specific standard requirement, you can call the leader directly. Before the phone is connected, prepare paper and pencil to record the leader's requirements and repeat them to ensure that there are no mistakes. If the office is quiet and it is not convenient to make a phone call, you can reply to the message, but pay attention to one message and reply to the key questions. Don't send several messages to the leaders one by one. This will make you illogical and uncertain about what the leader is doing. What if it interferes with the leadership work? If the leader sends you a comprehensive message, you just need to follow it. When replying, don't forget to reply to the time when you completed the task, and communicate with the leader in time while performing the task to avoid making mistakes and making directional mistakes.

If you don't reply in time, don't explain endlessly, it will only be superfluous. At the same time, there will inevitably be omissions. If you don't reply to the message in time, you will feel guilty when you see that half an hour has passed, or an hour has passed. What if the leader thinks I don't pay attention to the work arranged by him? I may feel that the leader will be petty, and then confirm with the leader: "I am really busy at work and have no time to watch the news." Think for yourself. Is this sentence useful? Stop saying this sentence and ask again. When replying to the message, only mention once: "Sorry, boss, I was busy just now, what you said ..." If you talk to the boss again, it will only escalate the conflict, and it will not do any good. Are you busier than the boss? Think for yourself. Is that so? It's harmless and insulting.

3. Develop the habit of reading news regularly. After a long time, the leader will naturally know your habits. If it is urgent, he will call you directly. We can check our mobile phones every half an hour or an hour when we are busy at work. Of course, we look at it purposefully and selectively, only to see whether the leaders have sent it or whether they have heard about it from business-related personnel. Others can be ignored first and dealt with during the break. Otherwise, if you brush all the news, you can't help looking at your circle of friends or other pages, and you won't be so focused at work. Moreover, leaders are not so unreasonable and generally more humane. They will also pay attention to some habits of employees and facilitate their communication; If employees are not used to looking at their mobile phones during working hours, it is useless for you to send a hundred messages, so if something really happens, they will call directly or communicate face to face.

Summarize three points:

First, emergency, even if you don't see it in time, it doesn't matter. The leader will call you, but you'd better reply in time.

Second, leaders are not in a hurry about things that are not urgent. You don't have to be nervous about how to reply.

Third, don't be wordy and clean. Everyone's time is precious.