The new mobile phone can receive all other information. Why can't I get the bank information? What should we do?

There are many reasons why you can't get the message from the bank. If you still can't get the news after checking the general reasons, it is recommended to contact the bank to ask.

First, the reasons for not receiving bank messages

1. Abnormal mobile phone status: check whether the SMS inbox is full, and verify whether the mobile phone is in arrears or has been turned off for more than 2 days.

2. Network reason: It is recommended to wait for the next transaction to observe the SMS prompt.

3. The SMS is overdue.

4. The operator blacklists the official customer service number of the bank or there is something wrong with the mobile phone setting.

5. Transactions that are not within the short message sending range: such as bank card annual fee/small account management fee deduction, bank interest settlement, etc.

6. The transaction amount is lower than the initial sending amount set by the branch or itself. If you still can't get it out after investigation, it is recommended to contact the bank to ask.

Second, the bank SMS service

The four major banks charge SMS notification fees for savings accounts. The fees charged by ICBC, CCB and BOC in Beijing are basically the same as those charged by ABC, and they are all 2 yuan/account/month. In contrast, banks are much more generous in SMS notification of credit card transactions-domestic banks charge for SMS notification of credit cards of the two camps. One is that all consumers, regardless of the amount, provide SMS notifications free of charge; Another kind of bank only provides free SMS notification for consumption above a certain amount.

Go to the counter, or open online banking, mobile banking, customer service phone. SMS service is charged, and each bank has its own charging standard. When the bank account balance changes, the bank will automatically send a short message to the bound mobile phone immediately. In addition, other information of some banks will also be reminded, such as the inability to use automatic transfer or the suspension of online banking services.

Short message banking refers to the electronic banking business in which customers edit the short message service number in a specific format to the bank, and the bank handles related business for customers according to its instructions, and informs customers of the transaction results in the form of short messages.