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Hefei consumer complaint telephone 24-hour hotline
1, Hefei government service convenience hotline merger, realize 12345 No.1 service, one platform for handling. The name of the combined hotline providing "7×24 hours" all-weather manual service is "Hefei 12345 Government Service Convenience Hotline" (hereinafter referred to as "12345 Hotline"), and the voice call number is "12345", which realizes "No.1 Response", unifies service standards and provides
2. Merge 4 articles as a whole, and merge 1 1 articles even in parallel. Cancel four comprehensive hotlines: 12349 (civil affairs), 12336 (natural resources), 123 12 (business) and 9619 (fire rescue).
3. Among the even-numbered 1 1 hotlines, the 12333 (human society) hotline with more traffic seats and strong policies does not meet the conditions for merging seats for the time being, and the traffic seats are reserved; The rest of the 10 hotlines have a one-year transition period, with traffic seats temporarily reserved and seats merged before the end of September next year. The remaining 10 items are: environmental complaint report 12369, housing construction service 123 19, provident fund hotline 12329, transportation service supervision 12328, and cultural market report/kloc.
Report and complain about work safety 12350, market supervision and complaint reporting hotline 123 15, medical insurance service hotline 12393(63536000), rights protection service for the disabled 12385.
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