Tutorial of permanent ban and unsealing of Didi windmill

1. For the penalty requirements of Didi's ride, Didi's ride should adhere to the service tenet of "passengers enjoy privileges and travel safety", and drivers are strictly prohibited from carpooling and refusing to carry passengers. Once found, the service will be suspended, and if the circumstances are serious, it will be permanently banned.

2. Didi Shunfeng is permanently banned and unsealed.

A. Send a letter of complaint, asking for unsealing:

First of all, please send the reason for your blockade to the customer service mailbox of Didi Shunfeng, provide accurate information of drivers and passengers, and apply for unblocking, which needs to be reviewed.

B. mediation:

If your complaint letter is accepted by Didi SF Customer Service, a special SF customer service staff will contact you, please mediate or negotiate with the customer to determine the accuracy of relevant taxi records and related facts.

C. submission of relevant materials:

The customer service staff will ask you to submit relevant certificates of the driver's records, such as payment vouchers and passenger photos.

D. handling letters of understanding:

If you reach an agreement with the customer service staff through consultation, Didi Shunfeng customer service will send you an unsealed email, and you can apply for an account to resume normal use after unsealing successfully.

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