Can I cancel my JD.COM account? Can I cancel my registration once?

1. Log in through JD.COM customer service first, and then click "Account Category" under "Help Center"-"How to cancel JD.COM customers?"

2. A large section will pop up (advise you not to log off)!

3. Drag it down directly, click "cancel account" and then operate step by step.

4. Wait for the follow-up SMS notification.

If you succeed, congratulations. If you don't know, please continue reading.

A day later, the text message told me that I did not meet the cancellation conditions!

Conditions for cancellation of user accounts of individual consumers in JD.COM Mall-

We deeply regret and apologize for your decision to cancel your account in JD.COM.

We would like to remind you in good faith that the cancellation of your account will bring a lot of inconvenience to your after-sales rights protection. After the cancellation of your account in JD.COM, we will only delete your personal information from the front desk system of JD.COM Mall, so that it cannot be retrieved or accessed, or processed anonymously. You know and understand that according to relevant laws and regulations, relevant transaction records must be kept in JD.COM backstage for 5 years or more.

If you still insist on canceling your account, your account must meet the following conditions:

(1) In the last month, the account has not undergone sensitive operations such as password modification and binding information, and there is no risk of theft or closure of the account;

(2) The account in 2)JD.COM mall system has no assets and virtual rights (including but not limited to account balance, electronic card balance, jingdou, coupons, etc. ), auction deposit and debt;

(3) There are no unfinished orders and services in the account, and all orders have been completed for more than one year;

(4) There is no record of using this account to activate the store in JD.COM Mall;

(5) The account is uncontroversial, including complaints or complaints;

(6) The account is used normally, and there is no record that the account is restricted;

(7) The Jingdong payment account corresponding to this account has been cancelled, and all problems under the Jingdong payment account have been properly handled;

(8) The account has been released from the authorized login or binding relationship with other websites and other apps.

Pay attention to the second item-green beans and coupons are also counted. Jingdou needs the last payment until the end of next year.

After consulting the human customer service (help Center-JD.COM find telephone customer service in this link), I can only accept this reality. The customer service suggested that I can unbind my real-name authentication from my mobile phone number, and the abandoned number will be automatically recycled if I don't log in to JD.COM.

The method of unbinding the real name is as follows:

Call 95118,9 (note that there is no 9 in JD. COM here, but you can click), 2 (other). Here, he will say that the service is busy and ask you to dial another time. It doesn't matter. It always says that. I waited less than 20 seconds before it was over, and the manual customer service was connected. )

Explain the intention of unbinding, report the mobile phone number and name, and forward it to the unbinding specialist.

Then report the mobile phone number and name, the harvest address of the last order and the name of the consignee. Unbind successfully.

The method for unbinding the mobile phone is as follows:

Help Center-JD.COM to make an appointment for telephone customer service, and wait for the call from the manual customer service.

Explain the intention of understanding the mobile phone. Provide the required information.

Unbind successfully.