Why can't the WeChat of Huawei mobile phone receive timely information?

Reason one: the network reason of the operator.

At present, operators in some areas (including broadband operators) will allocate bandwidth to other applications when the WeChat background is inactive in order to save bandwidth resources, which will increase the probability of not receiving messages in time, not the problem of mobile phones.

Solution:

Please confirm whether there is any problem in sending and receiving messages under all network conditions. For example, it is normal to connect WiFi to send and receive messages at home, and there is a delay in using the operator's data network to send and receive messages outside, which indicates that it is a network problem of the operator, and it is recommended to change the network as much as possible.

Reason 2: The smart maintenance rules of mobile phone housekeeper have not been updated.

Please complete the following four steps in turn:

1.？ Please update your phone to the latest version (in the case of Mate 8, you must upgrade to the latest version of EMUI4. 1 or EMUI5.0). For the upgrade method, please refer to FAQ "Mobile Phone Upgrade Method and Operation Steps". The new version of the system will optimize the application message and application background to further enhance the experience.

2.？ Please send the mobile phone housekeeper > Settings icon > Turn on the switch of intelligent maintenance function. The operation is as follows:

3.？ Go to Settings (> Applications and Notifications) > Application Management > Mobile Manager > Save, and click Delete Data to clear the cache. The operation is as follows

4.？ Keep the network unblocked (WLAN/ data service), open the mobile phone housekeeper, wait for its self-check, and restart the mobile phone after the final score appears. Note: This operation will restore other settings of mobile phone housekeeper, and it is recommended to reset them.