How to unsubscribe from Youku Unicom Edition

1. Without your consent, our company will not order Youku Unicom Edition for you without reason and deduct the fee. The general reasons for this situation are as follows:

1 The mobile phone terminal manufacturer you are using has built-in menus on your mobile phone in violation of regulations;

2. Some manufacturers of value-added services send induced short messages or can't explain the charges clearly, misleading you to use them;

3 Because of your wrong operation, you customized or ordered the service;

4. I have replied to relevant short messages or answered relevant marketing calls, thus opening the business;

I will handle it for you after others get your service password and other information.

Tips: Due to the diversity of services, it is more complicated to open services for no reason. It is suggested that you contact the Unicom manual customer service department to which the number belongs, and provide specific information for verification. The actual situation is subject to local policies.

2. If you plan to cancel the targeted traffic package of WO+ Video Youku, you can do so in the following ways:

1 Enter the Youku client and click My > Youku Traffic Mall > Unicom Streamless Activation Center to confirm that the activation is successful. Android users can click My > Youku Traffic Mall; Ios users enter my > youku traffic mall > local traffic package > unsubscribe;

2. Send the short message "QXYK 15" to 100 10 to unsubscribe;

3. after logging into the online business hall/,select self-service > business handling > internet traffic > wo+ video youku directed traffic;

4 Log in to the mobile phone business hall, click "Traffic Packet" on the home page to enter the product page of traffic packet, click WO+ Video Youku to direct traffic, and unsubscribe according to the prompt information on the page;

5 Call 100 10 customer service hotline or unsubscribe in the business hall.

3. If this is not the case, please contact Unicom's manual customer service for details. The actual situation is subject to local policies.