How to talk about the order of photo studio shop

1: If a customer comes in, ask about the price. If it is too expensive, there is no way to retain customers. What should I do?

A: Store employees should learn to judge customers' spending power in communication and then design budgets for customers. If customers get involved in the price as early as possible, store employees can use something like "Never mind, the price will definitely satisfy you. Let's see if you like our photos first. If you don't like them, you won't take them, will you? " Then continue to talk about products or communicate with customers to stimulate customers' desire to buy. If the customer asks about the price just after entering the door, the customer's desire to buy is not enough at this time, and the price is difficult to satisfy the customer. Take the initiative to tell the advantages and characteristics of the store. Improve customers' desire to buy. 2. What should I do if I meet a client who is very opinionated, knowledgeable and has some skills in photography and design?

A: Many customers like to show their professional knowledge in front of you. He likes to let you know that he knows your products very well today, even more professionally than you, which shows that he is an expert. I think many stores may have met such customers. How do you deal with this kind of customers? Remember that you must praise his professionalism, even if what he said is wrong. Why? He wants to show that he is a professional because of this expressive customer. He is better than you because he wants your respect, recognition and admiration. Therefore, the way you praise him in this way can increase his own self-confidence and his recognition and affection for you as a salesperson. So remember never to argue with such a customer and never to criticize him. "Oh, dad, what you said is wrong. In fact, what is it ... "If you say so, the phenotypically resistant customer may become more resistant, or he may turn away. So you should tell him, "Gee, Mr. Wang, I'm surprised that you know so much about our system and you are so professional. I think since you are so professional, I believe you should be very aware of our quality and effect, so I believe I just stand in an objective position and explain to you what new benefits or functions our suite has besides what you just said. After my introduction, I believe that you are fully capable of judging whether we are your best choice. " Therefore, through his performance, he gave you a good opportunity to introduce and explain.

3. How can we get the customer who placed the order to pay the full amount? A: customers don't know your company. The client doesn't believe the shooting effect and quality you explained. He has always maintained a skeptical attitude. He doesn't believe what you said. Therefore, I have some doubts about the sales commission of your promotion, including the promotion of your special products. What you need to do at this time is to prove that what you said is convincing as soon as possible. At present, the most commonly used photo studio is to show the pre-reserved guest photos to customers as vouchers. It can also let customers know the size and strength of your store. All activities during the promotion period are direct cost concessions, and only full-page booking can enjoy this discount. Otherwise, it will be sold by the enemy, and the activity will only be available in these two days. At the same time, it is necessary to emphasize that a comprehensive reservation can be made before talking with customers. . . . . Sometimes customers will make some moaning resistance. He may feel uncomfortable shopping because he doesn't have any resistance, so when you find that this customer's resistance is just a moaning resistance, maybe you need to do something simple, just smile and ignore his resistance. Directly use the hypothetical transaction to alleviate his resistance to this disease-free groan. You can smile and say, "Teacher Li, when do you think it is convenient to shoot tomorrow? Is it eight or nine o'clock? " Then you keep silent and wait for the customer's answer. An excellent salesman needs to have this keen observation or experience to analyze whether the customer's resistance is really resistance or moaning resistance. Not every customer's resistance needs to be dealt with.

4. If you meet a customer who is interested in taking photos, but we don't have this style after reading the photo album, and we haven't tried the effect of shooting, can you order photos first?

A: Yes. We are a professional children's studio with professional children's guides. Our photographers are professionally trained and have a certain understanding of the style of children's photography. You can communicate with him in advance when shooting and tell him what you think. He will create classic movies for your baby according to your ideas. Children's photography is not imitation, but creation. Punching holes on the basis of style shooting is the best film. This is a pleasure for you and the photographer. We are also willing to shoot your favorite movie for you. Don't worry, no problem.

5. Can an old customer ask for a discount from the original customer when introducing the customer?

A: If the customer requests it, there is no problem. At the same time, tell customers that we also have special offers now. Although they are different, the pertinence of preferential activities is different. You can learn about it. Compare it. I decided to see if you like these things. I will refer to it for you according to your request.

6. It's expensive. Have you looked around recently?

A: Our photo studio store is the most common and troublesome. This kind of customer is very indifferent in the whole process of contacting you. He didn't say anything. He just sat there quietly without saying a word. What you need to do at this time is to find ways to make your customers talk more and ask more questions. Because the more silent he is, the less you can mention his interest and purchase intention. So I hope he talks more, and you should ask him more open-ended questions. You should let them answer more and guide them to talk more about their views on the system, effects and services, as well as their needs and interests. As long as you can make them talk more, it will be easier for them to focus on you and your introduction. So encourage this silent customer to talk more and ask their opinions and opinions. It is easier for you to find their needs from their answers, so that you can focus on creating and enhancing their interests. See the rest: 1.

7. If you meet a customer, you want to book a birthday package, but this time you need to know first. Why don't we wait until our next birthday is fixed early?

A: Yes! But our discount is in these days. After this discount, it's gone. It's only a few days away. We agreed to shoot within one year. Now many parents make an appointment in advance, so just make an appointment when you want to shoot.

8. What should customers do when they enter the live broadcast room and feel that their clothes are less or inappropriate?

A: Many clothes are not necessarily easy to wear. But the shooting effect is very good. This photographer will have a pair of good eyes. You have to trust him! ! If you have any good special clothes for our photographer to see, we can take a photo for you, mainly because they are natural, lovely and lively.

9. What if the guest has taken photos before and only wants to take a few single photos, but doesn't want an album?

Yes, but you need to know the price and scenery of the movie. In comparison, actually, shooting an album is much more cost-effective than an album, because an album is difficult to save and easy to fold. The album is different.

10: The customer has no money to pay. How can it be half without a card?

First of all, determine whether you really have no money or don't trust, analyze the reasons and solve the problem. If you really don't have money, ask him to pay a small deposit first and send it back tomorrow when you have time. Activities are limited. Finally, I wish you success.