Samsung SMS recovery software cannot be used.

If the software cannot be downloaded from your mobile phone, we recommend that you:

1. Check the software download instructions to see if the software installation platform and mobile phone system version are required.

2. Check whether the downloaded software format is correct: the software format supported by Android phones is. APK。

3. Check whether the phone's memory is full, and open the phone settings-storage-available space.

4. Check whether the downloaded software has other versions, and try downloading other versions (probably because the downloaded software is compatible with mobile phone software).

5. Try to change other download methods.

6. If the mobile phone cannot download any software, it is recommended to back up the data in the mobile phone and restore the machine to the factory settings.

If the problem still exists, in order to understand and solve the problem of the mobile phone more specifically, it is suggested that the mobile phone be sent to the nearest Samsung service center for testing, and the service center will determine the specific problem of the mobile phone according to the test results and further handle it.