Why can't I get the pick-up code from the rookie station?

The specific reasons and solutions are as follows:

1. If the claim code has not been received, it may be that the goods have just arrived at the rookie station and have not been put into storage, and the rookie station has not been able to send the claim code. In this case, the pick-up code will be received when the goods are delivered to the express cabinet.

2. If the goods have been put into storage but the extraction code has not been received, it may be that the instrument on the rookie station has failed and the SMS sending extraction code has not been successful. In this case, you can contact the Taobao seller to inquire about the relevant extraction code.

3. If you have stayed in the rookie station for too long, but you still haven't received the extraction code, it may be that the staff of the rookie station made a mistake and didn't enter the product information. In this case, you can go to the rookie station to check the delivery information and report it to the staff.

Steps to restore the pick-up code reminder of rookie post to SMS:

1. Open the mobile phone Taobao app in your mobile phone, and click "Message" in the taskbar at the bottom.

2. Find a rookie station in the message list, and then click to enter:

3. On the rookie station page, click "My" at the bottom right.

4. Select "Setup Management" in the pop-up dialog box:

5. Enter the settings interface and find "SMS notification settings":

6. In the SMS notification setting interface, click "Restore SMS notification" below to restore SMS notification: