100% 3 Small coup to improve the repurchase rate, so that customers can place orders first and then place them.

Do you like to do one-off business or let your customer buy buy buy it?

Many people think that the reason why it is difficult to sell goods online is that apart from the lack of fresh contacts for daily drainage, the most important point is that it is easy to be ignored, that is, chasing customers and letting people who have bought it once go back to buy it.

The most important link in selling goods is the process of the other party's payment. Maybe you haven't noticed this. Trust is the most important thing in doing business between people. Only when the other party trusts you will they give you money.

Then the old customers have a trust relationship with you. As long as the quality of your product is up to standard, as long as you continue to maintain it later, he will continue to buy your product. Because everyone is psychologically unwilling to try new trial and error risks.

After many people sell their products, they no longer care about the products used by customers, and there is no after-sales maintenance. There are few repeat customers. After a transaction, there was no contact. After selling a single order, you will find a new customer. If you keep looking for new customers, the cost of developing customers will rise and you will fall into a bottomless pit of constantly looking for customers.

If you want to make money online and start a successful business, then you must learn to obey orders. Today, I will teach you three tips to improve the repurchase rate of 100% and ensure that customers will buy again.

1. Order Tracking

Use tracking

Regular return visit

Let's separate, step 1 order tracking.

When the customer completes the payment, the story between you really begins. As a seller, the first thing you have to do is to arrange for the customer's goods to reach him on time. Consult his delivery address and telephone number to confirm the correctness of the information again.

When the goods are sent out, you must inform the customer as soon as possible, remind him to remember to receive the goods and tell the customer the waybill number. When the customer receives the product, he must tell the customer how to use it. If you have some problems, don't pass the buck and try your best to solve them for your customers.

Don't think that these complicated details can be removed. When you sincerely serve customers, customers will naturally feel it, so when you leave a deep impression on him, he will come to you to buy products next time.

Step 2: Use tracing.

When the customer has used the product for two or three days, you must take the initiative to ask the customer about the use of the product or whether there are some problems. And tell customers what problems should be paid attention to in the process of use.

It should be noted here that some products can't take effect in a short time, such as slimming products and skin care products. So when you take the initiative to consult, you can ask the customer some feelings.

In the process of interacting with customers, you can tell them some precautions, tips and so on. This requires you to be professional or have a deep understanding of your products. Only the more professional knowledge you have, can you give customers a professional feeling, and customers can trust you to solve their own problems.

Communicate with customers more to enhance feelings, build deeper ties in constant interaction, and let customers take the initiative to help you introduce promotional products.

Part III: Regular return visits.

When the customer completes the purchase, you must add notes to his notes, so that we can easily separate the information of the old customers and then pay a regular visit. More festivals, such as some holiday greetings and so on. But don't bother customers frequently in groups.

After a period of time, we are going to pay a return visit to the customer's use, and whether it is necessary to buy it again according to the service life of the product.

If the customer doesn't want to buy it again, at this time we can ask the customer why he doesn't want to buy it, what is the problem with the product or something else. After many return visits, we can sum up the problems and facilitate future sales.

The essence of selling goods is to solve customers' problems. Only when your product fundamentally solves the user's problems can customers buy and place orders again.

Characteristics of a successful WeChat business

Wechat business, novices, are complaining about this, thinking that having a good family has provided you with a great boost and a good guarantee. You think you must do it well, but time will give you the result. I found that well-done micro-businesses have the same characteristics.

1. product: I can get the primary source, package it myself and match it myself. I can control my own profits, at least I won't be led by others. But it is impossible for all micro-businesses to have such conditions. To find a good supply channel, it is best to have first-hand resources. If not, find a slightly better product.

2. Don't brush the screen: It may be the reason why these WeChat merchants have their own products. Anyway, the WeChat business is not about brushing the screen, but about the details of life.

3. Interaction: But this kind of interaction is not to let others buy your products, but that we are friends with you. I don't ask you to buy my products, just want to make friends. If you like my products, you buy them, and I don't insist.

Many people think that as long as I have a smart phone to access WeChat, I can do WeChat business. Anyway, the products have been sent to me, and the pictures have been provided. I am only responsible for sales.

Looking at the online case of WeChat business with a monthly income of more than 100,000, do you feel very excited? There are always people in the WeChat business circle who have their own methods to get the masters who earn tens of thousands of dollars a month, but you don't.

To do this, novice WeChat merchants have to learn more about the marketing skills and drainage skills of WeChat merchants and summarize the marketing methods that suit them. Doing things aimlessly will only waste your time and energy.