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What functions should the physical examination center software have?
What functions should the physical examination center software have?
Good physical examination center management software is the basic subsystem of information, automation, standardization and paperless management in the whole process of physical examination center, which realizes digitalization and networking of physical examination business market development, appointment registration, charging, clinical examination and general examination, which can significantly improve work efficiency and promote the high-quality development of physical examination center.
System highlights
Whole process management: pre-registration, registration fee, doctor's desk, general inspection, group inspection settlement, physical examination report printing, everything.
Intelligent management: intelligent realization of face recognition, anti-counterfeiting, gender matching check, voice recognition input, automatic general inspection, etc.
Critical value management: detect and remind major abnormal results and critical values, and quickly conduct health return visits and follow-up management.
Quality control management: comply with the quality control standards of physical examination industry, implement the whole process of quality control, and conduct grading audit on general inspection to avoid missed inspection and wrong inspection.
Knowledge base: collect the wisdom of national industry experts and dynamically maintain and update the physical examination knowledge base online.
Custom report template: brand-new template design, supporting word custom report template.
Report analysis: It has powerful data analysis function and can automatically generate various types of analysis reports.
catalogue
Preliminary inspection service
Wechat personal physical examination appointment
Wechat group check appointment
The third party reserves access rights.
Internet order management
Front desk self-service machine
Inspection service
record
Charge management
Intelligent guidance and inspection
Group inspection management
The doctor's desk
knowledge base
general inspection
Medical report
statistical analysis
industrial disease
Post-inspection service
Wechat inspection report
Kangkang online
Health management platform
Localized customer service
operation flow
Preliminary inspection service
Wechat reservation and personalized package customization
Physical examiners can make an appointment for physical examination through WeChat official account in the physical examination center, and conduct personalized questionnaires, customized personalized medical examination packages, epidemic questionnaires, etc. Physical examiners can enter personnel information and choose packages through the reservation platform. After the background platform of the physical examination center is approved, the physical examination software automatically reads the reservation information, and the number source at different time periods can be set in the background to facilitate the control of people flow.
Group inspection appointment
Employees of the company can make medical examination appointments, add items and queue through the official WeChat account, and the medical examination center can control the appointment time and number source in the background to serve the medical examination work of the group units in an orderly manner.
Internet order access and management system
Access to third-party booking platforms such as Alipay, WeChat, JD.COM, Kangkang Physical Examination Network, etc., and conduct number source management, fee settlement and reconciliation for online third-party organizations through the Internet order management system.
Front desk self-service machine
It is a powerful helper for the physical examination center to reduce the waiting time of physical examination personnel, improve the user experience, reduce the workload at the front desk and optimize the workflow through the physical examination self-service machine. There are three kinds of self-service machines: pre-inspection self-service machine, guidance self-service machine and printing self-service machine, which can be customized according to the needs of medical examination center.
Package purchase: choose the package through the self-service machine and pay by mobile phone to avoid waiting in line.
Package customization: Personalize the physical examination items through the self-service machine and adjust the addition and subtraction items.
Information collection: The camera and ID card reader are configured to take photos by themselves, read identity information and identify identity.
Self-service registration: online booking customers can self-register to join the team by swiping the card or scanning the code on the self-service machine, and print the guide sheet and barcode.
Report printing: support index barcode printing, guide sheet printing, health certificate printing, single and batch physical examination report printing, etc.
Inspection service
record
Physical examination registration: personnel information can be obtained by reading ID card, online reservation information, manual memorization, physical examination card, etc., confirming the basic information of physical examination personnel on the day of registration, printing bar code labels, and printing physical examination instructions.
Single item discount: you can set the discount ratio uniformly for single item inspection and registration, or you can set the discount ratio separately by single item.
File comparison: through the unique file number, you can check the summary and comparison of this person over the years when you register for physical examination, and recommend and select items according to the data over the years.
On-site photo collection: photo collection and automatic search can be carried out for those who do not read their ID cards at the registration site.
Automatic batch registration: two functions are provided: batch import and automatic registration. The first automatic import function is to import department structure, medical examiner's name, gender, age and grouping from the Excel document provided by the medical examination unit, and automatically carry out duplicate name check and grouping gender matching check; The second automatic import function is to select people from the medical examination data of previous years, increase or decrease the medical examination personnel through matching, and then automatically register and import them in batches again.
Charge management
Medical examination expense management: according to the choice of medical examination package, handle detailed expenses (support various expenses, such as cash, WeChat, membership card, bank card, medical card, medical insurance, etc. ) and print the invoice. And you can carry out daily settlement, monthly settlement, refund and other processing at the toll collection office.
Charge settlement: it has perfect personal charge function, including normal charge, full refund, extra charge/refund caused by project adjustment, and invoice reprinting/reprinting; Various discount methods such as package discount and total price discount are supported during settlement; It has perfect financial management functions such as daily settlement of toll collectors, daily settlement of toll collection offices and monthly settlement of toll collection offices.
Group settlement: it is enough to calculate the medical examination fee in the following five situations: according to the registered personnel, the medical examination fee is priced according to the package; According to the medical expenses and detailed items of the registered personnel as the pricing unit; According to the medical examiner, the package is the pricing unit and the medical examination fee is inseparable; Physical examination personnel are priced by package, and physical examination expenses can be split: medical examination personnel and detailed items are priced by unit. Check and solve the physical examination tasks of the unit.
Invoice management: when the toll collector uses the invoice to charge, the system automatically retrieves the latest invoice number according to the charging number, and the invoice number automatically corresponds to the receipt number after charging. The maximum invoice amount is automatically divided into multiple invoices according to the maximum amount, which is mainly used for large settlement of the company. Invoice management can scrap or recycle partial or single invoices, and can query invoices.
Additional medical examination: support all kinds of increasing medical examination expenses, etc.
Refund: Support various refunds such as single refund and full refund.
Intelligent guidance and inspection
Through intelligent calculation, the guidance system can arrange the most reasonable medical examination process for the medical examiner, complete the medical examination in the shortest time, make the medical examination center quiet and orderly, greatly improve work efficiency and improve customer experience.
Wechat Guide Inspection: Send queue reminder information through Wechat, provide electronic guide inspection form, and check the queue status at any time.
Map navigation: based on the map drawn for the physical examination center, dynamically guide the physical examination personnel to find the target department quickly.
Support a variety of boot screens: support regional boot screens, department boot screens, self-help boot screens, mobile phone boot screens and other hardware.
Flexible rules: support fasting items first, VIP green channel, gender division, regional priority, double queues and other rules.
Intelligent optimization: according to the automatic analysis of the previous data, the operation parameters are adjusted independently, which makes the pilot inspection process smoother.
Group inspection management
Group batch management: group grouping management; Group personnel list management; Group settlement (WeChat payment, credit card payment, transfer payment).
Import system of group examination list: batch operation of Excel file and original medical examiner information in medical examination system is supported, and individual replacement operation of group examination is supported.
Prepaid system of physical examination fee for group examination: personal online inquiry and financial department inquiry.
The doctor's desk
Physical examination desk: the information of the examinee can be found quickly through barcode scanning and manual inquiry, and the physical examination results of departments can be entered by clicking with the mouse, which automatically forms a summary of departments and provides the function of modifying and recording the re-examination information.
Re-examination registration: In the operation interface, the doctor can register the re-examination according to the actual situation of the medical examiner, record the re-examination items, time and reasons, and generate a re-examination application for the chief examiner to conduct complex necessity audit.
Diagnostic reminder: If the doctor finds that the medical examiner is abnormal during the examination, he can set a diagnostic reminder to support the reminder function of @ Designated Doctor. If the doctor finds a problem during the internal medicine examination, but can't diagnose it, he can set a reminder message to remind other departments of the matters needing attention during the examination, and a window will pop up to remind him.
Previous achievements: reference and comparison: add auxiliary physical examination information, such as height, weight, blood pressure, reference and comparison of previous achievements over the years. In front of the doctor's desk, the department doctor can conveniently and quickly call out the previous physical examination results of the medical examiner, compare them with the results of this physical examination, and assist the medical examiner in writing the physical examination summary.
Automatic summary, summary:? When entering inspection results, it has the following functions: default of normal results, mouse release of abnormal results, free combination of abnormal results, code entry of abnormal results, automatic judgment of numerical results limit, automatic prompt of numerical results and automatic calibration of positive results.
Automatic setting of missed inspection and rejected inspection: it has the functions of inspection supervision and rejected inspection registration, provides various query reports, so as to check the uninspected personnel and items and record the rejected items.
Supplement:? Physical examiners can add items during physical examination through WeChat or manually.
knowledge base
To achieve a unified standard of Chinese characters used by doctors: there are more than 5,000 built-in entries: knowledge-based and intelligent expert entries, which can be used by old experts in the physical examination center, facilitate the zero input operation of Chinese characters, and provide regular entry update services. The software has built-in popular science descriptions of more than 5,000 diseases, explains diseases in easy-to-understand language, and generates physical examination reports with popular science descriptions to help medical examiners understand the physical examination reports.
general inspection
Main inspection audit: automatically generate the summary and suggestions of the general inspection, provide modification function, and add the management of the final inspection process after the completion of the general inspection.
Three-level audit quality management: free and flexible three-level audit (preliminary examination, general examination and final examination), hospitals can have their own operating conditions and freely control the opening and closing of the preliminary examination and final examination processes.
Chief physician's desk: powerful general examination function and comparative analysis of historical results: perfect general examination function can automatically generate summaries and suggestions, and can easily query the results of previous physical examinations, make comparative analysis, and conduct one-way examination or comparative analysis as needed.
Undo and Redo: It has a complete routine examination undo and redo function, which prevents the result values of detailed physical examination items from being modified at will before the routine examination is cancelled, and highlights the changed contents when the routine examination is repeated. And keep the previous general inspection content for revision to avoid losing the previous general inspection content.
Medical report
Individual and group reports can customize personalized physical examination report templates according to WORD to meet the needs of different customers and improve their overall satisfaction.
Report management:? The format, typesetting and cover of physical examination report can be modified, edited and added, and there are several sets of standard modules.
Report review:? Reports of various departments can be audited, summaries can be audited, and general inspections can be audited.
Report printing:? In the physical examination report printing interface, you can view the current status of each report and distinguish it with different colors, such as not checked, checked, pending, printed and issued. Can quickly retrieve the physical examination report of the unit or individual, preview and print, and support sheet printing and batch print.
WORD version report export:? Be able to export personal physical examination results to EXCEL, PDF and WORD electronic documents; Group summary report export PDF or WORD report.
critical value
Crisis value management:? Provide comprehensive crisis value solutions. When major risk indicators are found in the physical examination, all inspection departments start the early warning mechanism, which attracts the attention of the physical examination personnel in the hospital. Laboratory doctors can set the crisis value according to the undergraduate examination items. Guests who go to other departments for inspection will be warned in advance. So as to realize the early warning, early warning, tracking, processing and statistics of the crisis value.
statistical analysis
Financial statistics: individual medical examination expenses statistics, project amount and quantity statistics, group expenses statistics, unit medical examination expenses statistics, and expense breakdown statistics.
Commonly used statistics at the front desk: statistics of unchecked items, inquiry of basic information of physical examination, statistics of physical examination number (by items), statistics of physical examination number (by packages), statistics of physical examination results, statistics of physical examination number (by units), and statistics of collection of guide examination forms.
Daily report: workload statistics, physical examination status statistics, personnel statistics, incidence statistics, audit statistics.
Group examination statistics: unit physical examination statistics, disease/positive detection statistics, group report analysis.
Group report: According to the positive results detected by the unit, user-defined statistics of diseases can be made to form a more scientific and targeted team statistical report.
Positive statistics: statistics of positive indicators of general departments, statistics of positive indicators of test items, statistics of examination of imaging departments and statistics of summary of general departments.
industrial disease
The basic information, physical examination items and physical examination reports of occupational health examination are different from those of general health examination. According to the work flow of occupational physical examination and the requirements of relevant standards, the occupational physical examination system realizes the information management of the whole process of occupational physical examination, standardizes the process of occupational physical examination and improves the quality of physical examination.
National standard: conforms to the standard of GBZ 188-20 14, with built-in inspection standard data, which can be customized, modified and maintained.
Quick import: you can import professional history and other related information in batches to realize rapid information collection.
Project recommendation: automatically recommend mandatory projects according to occupational harmful factors and occupational categories.
Health records: establish continuous occupational health records for enterprises and individuals, and provide data analysis reports of occupational disease population.
Post-inspection service
Wechat inspection report
WeChat check report: provide website, APP and official WeChat account to check physical examination report, consult doctors online and conduct health management.
Short message sending platform: Through this platform, you can send short messages directionally, such as self-defined short message template content such as review notice, medical report receiving notice and holiday blessing.
Kangkang online
Through Kangkang Online APP, the physical examination center can provide all-round health management services for the physical examinees, which is an effective tool to improve post-examination services and customer loyalty.
Mobile phone examination report: the physical examination report is published online, easy to read, simple to store and manage, and can be interpreted online.
Post-examination service: remind abnormal results and give suggestions such as referral and review; Evaluate risk factors and make intervention plans.
Doctor consultation: Collect and manage data such as weight, exercise and blood pressure through wearable devices and home monitoring devices.
Health data monitoring: Collect and manage data such as weight, exercise and blood pressure through wearable devices and home monitoring devices.
Health management services: provide VIP members with one-on-one health management services such as health assessment, exercise and diet guidance.
Health information: 5,000 medical terms are embedded to provide massive health information, which can be pushed regularly for easy reference.
Health management platform
Provide rich and perfect post-examination health management services for medical examinees, significantly improve the satisfaction of medical examinees and enhance the competitiveness of medical examination centers.
Comparative analysis: provide a comparative analysis report of individual previous physical examination results; Provide group health assessment and analysis report.
Health assessment: combined with questionnaire survey, evaluate physical examination results, predict risk factors and evaluate the probability of illness.
Classified management: classify people according to risk factors, and support health managers to effectively carry out targeted health management according to categories.
Data monitoring: monitor data such as exercise, sleep, weight and blood pressure through wearable devices and home health monitoring devices.
Exercise and diet guidance: make personalized exercise and diet programs and follow up and guide their implementation.
Intervention of chronic diseases: Intervene in common chronic diseases from five dimensions: health science popularization, continuous monitoring, treatment, exercise and diet to control the development of chronic diseases and prevent complications.
Knowledge base: rich health management templates and knowledge base to support health managers to effectively carry out chronic disease intervention and health management.
software interface
Support seamless connection with third-party systems: the software can be seamlessly connected with third-party inspection management system, image management system, network ECG system, HIS system interface and mobile payment interface, and provide corresponding detailed interface description documents.
Non-standard instrument interface: connect the existing non-standard instruments in the physical examination center to the physical examination system to realize the automatic transmission of pictures and texts to the system. For the physical examination equipment without open interface or the physical examination equipment without the cooperation of suppliers, the application information can be written through the non-open equipment interface management system, and the graphic results can be received and sent back to the physical examination system. It not only saves the trouble of report sorting and binding, improves the work efficiency, but also shortens the interface docking time and saves the development cost.
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