Summary of the Spring Breeze Action of Convenience Taxation

summary of the spring breeze action of tax collection for the convenience of the people

The development of the summary of the spring breeze action of tax collection for the convenience of the people can make the tax collection business easier and easier. The following is a summary of the spring breeze action of facilitating taxation that I recommend to you, hoping to bring you help.

chapter 1: summary of the spring breeze action of tax collection for the convenience of the people

in the coming year, the Huangchuan national tax system will be carried out from top to bottom? Convenient tax spring breeze action? A series of activities, by promoting the transformation of their own functions, focus on solving outstanding problems in tax management and tax service, and create an efficient and convenient service system to significantly reduce the burden on taxpayers.

First, the list of rights is more transparent and the list of responsibilities is open. Formulate a list of tax responsibilities of Huangchuan County State Taxation Bureau, and divide the rights and obligations of both parties. The list determines the tax management responsibilities in the form of enumeration and implements dynamic management.

the second is to speed up the tax service and improve the tax efficiency. Speed up tax-related processing. For 11 items such as establishment, alteration, cancellation and entrustment, and 7 tax qualification identification businesses such as general VAT taxpayer qualification identification in tax qualification identification management, taxpayers are widely informed of the requirements and procedures through bulletin boards, display screens, text messages and other channels, so as to realize one-window and one-stop handling of all kinds of businesses.

thirdly, the responsibility of first inquiry is deeply implemented, and the responsibility system of first inquiry is implemented. To ensure that taxpayers can contact Huangchuan National Tax, they only need to make a phone call, listen to a voice, enter a door, find a person and go to a window. Follow-up service for taxpayers' consultation, through the integration of service resources and overall management of work tasks, realize an interface for service acceptance, contact the national tax bureau with a number, consult and answer with a caliber, investigate and coach once in place, and manage tasks with a platform to realize the deep implementation of the first inquiry responsibility system.

the fourth is to reduce the tax burden in place and reduce the tax burden. Carry out a comprehensive clean-up of the information submitted by taxpayers, cancel unnecessary tax-related information submission, try out the tax-related information list system, and improve the way taxpayers submit information.

Fifth, re-apply tax credit and explore the establishment of untrustworthy taxpayers? Blacklist? . Establish a taxpayer's bad record file management system, implement a taxpayer's bad record notification system, and prompt tax-related risks. Integrating taxpayers' bad records and untrustworthy taxpayers? Blacklist? Tax compliance with risk management and tax credit rating management, to create and improve the taxpayer credit rating system. Chapter 2: summary of the spring breeze action of tax collection for the convenience of the people

In order to cultivate and practice the socialist core values, carry forward the ideal of * * *, gather spiritual strength and build moral fashion, according to the "About the development of? Learn from Lei Feng's good example and practice core values? In accordance with the spirit of Notice of Centralized Action of Volunteer Service in Community in Hai 'an County (No.5 County Civilization Office [2xx]), Hai 'an No.6 State Taxation Bureau has carried out in-depth development according to the requirements of the county bureau? Convenience tax, spring breeze action? Series of activities, the activities are summarized as follows:

1. Leaders attach importance to and carefully organize activities.

the sub-bureau has set up an activity leading group, the leader of which is director Ge Naiyi personally, and the members are deputy sub-bureau directors and heads of all units. The leading group is responsible for the activity planning, organization and implementation, inspection and acceptance, data collection, summary and reporting, etc. At the same time, it was established? Hai' an national tax volunteer? Service team.

second, enrich the connotation and highlight the theme

the sub-bureau pays attention to enriching the connotation of activities and adopts various forms to provide convenience services.

the first is to publicize and interpret the tax law. Volunteers used holidays to publicize the knowledge of tax law for taxpayers, and informed taxpayers of the ways of tax consultation and relief 96888745. In particular, they patiently explained the preferential policies for small and micro enterprises, the policy of increasing the business tax, and introduced various convenience measures such as no-fill-in service, appointment service and delayed service to taxpayers.

the second is to actively promote self-service taxation. Volunteers introduced the convenience of self-service taxation to taxpayers, the free access control identification card and the operation guide of self-service taxation system, and demonstrated the operation steps one by one, guiding taxpayers to change from selecting window taxation to online taxation and self-service teller machine taxation. Volunteers set up their own maintenance team to take turns on duty to ensure the normal operation of self-service tax equipment 24 hours a day.

the third is to guide paperless office. The self-help area is equipped with an off-line computer and on-site teaching, and taxpayers are actively guided and encouraged to use the online application function, especially for small-scale taxpayers (including non-pilot taxpayers who have increased their business tax) and individual accounts, which use the online tax system to apply for invoices, so as to minimize the taxpayer's stay in the window and effectively improve tax efficiency.

the fourth is to implement the convenience service system. For the matters that taxpayers apply for, they should extend the service time on their own initiative and implement delayed service according to the urgent needs of taxpayers; If the taxpayer has not finished the tax-related matters during the off-duty hours on weekdays, the staff must finish the work for him, and will not urge the taxpayer to leave for any reason, let alone refuse to handle the tax-related matters for the taxpayer. In addition, according to the scale, characteristics, different needs and special circumstances of taxpayers, we will implement full-service and appointment service, improve tax service measures for taxpayers such as key industries, key tax sources, vulnerable groups and special groups, and do urgent things immediately, so that taxpayers can feel the warmth of tax collection for the convenience of the people with practical actions.

iii. actively summing up and consolidating the results

the in-depth development of this activity has achieved the expected results. The sub-bureau will take this opportunity to formulate? Convenience tax, spring breeze action? Long-term planning, ensure? Learn from Lei Feng's good example and practice core values? The normalization and institutionalization of voluntary service in Hai 'an County's centralized community action has made it an important way for the Sixth Branch of the State Administration of Taxation to provide taxpayers with quality services and provide taxpayers with more convenient, efficient and civilized tax payment services. Chapter 3: summary of the spring breeze action of tax collection for the convenience of the people

The State Administration of Taxation started? Convenient tax spring breeze action? Since (hereinafter referred to as "Spring Breeze Action"), the third directly affiliated tax bureau has responded positively and acted quickly; Implementing educational practice activities with the general administration? Rooting project? For guidance, combined with the actual situation of export tax rebate business in our city, closely around? Maximize the convenience of taxpayers and standardize taxpayers? The purpose is to comprehensively carry out the important actions of the municipal bureau on three clean-ups and degeneracy, three list announcements, and the first responsibility, burden reduction and efficiency improvement. The implementation of the above activities is now reported as follows.

First, fully implement the provisions of the Spring Breeze Action

(1) Strictly implement the relevant provisions on administrative examination and approval items, and under the guidance of the Announcement of State Taxation Administration of The People's Republic of China on Opening Administrative Examination and Approval Items and Other Related Work (No.1 in 2XX), clean up the specific situation of import and export tax administrative examination and approval items in the city. At present, the relevant work is carried out in full accordance with the framework of administrative examination and approval granted by the State Council, and 17 non-administrative licensing examination and approval items announced by the General Administration are gradually degenerated according to the plan of one-year transition period. At present, there is no disguised examination and approval or approval beyond the scope of the list.

(2) Earnestly implement the standardization and cleaning up of household law enforcement, strictly implement the requirements of the Announcement of State Taxation Administration of The People's Republic of China on Issuing the Second Batch of Cancelled Household Law Enforcement Items (No.15 of 2XX), and clean up three household inspections involving export tax rebates, including: information of special concern in the audit of export tax rebates (Guo Shui Han [2xx] No.65) and the first batch of information of special concern in the audit of export tax rebates (. In the process of cleaning up, the Registration Form of Field Verification and the Feedback Form of Field Verification Enterprises were compiled, which further standardized the standards and requirements of home-based law enforcement, protected the legitimate rights and interests of taxpayers on the basis of preventing and combating the risk of tax fraud, and prevented the occurrence of multiple law enforcement problems.

(3) Thoroughly implement the requirements of the Announcement of State Taxation Administration of The People's Republic of China on Issuing the Report on Cancellation of Degenerate Tax-related Documents (No.21 in 2XX), and cancel the reporting requirements of the original List of Duty-free Export Goods and Services (No.12 in State Taxation Administration of The People's Republic of China Announcement 2XX). And actively contact the cargo and labor department of the municipal bureau to discuss the change of management mode brought about by policy changes, and do a good job in the convergence of tax collection and refund for export duty-free business.

II. Constantly expanding the characteristic contents of the Spring Breeze Action

In the process of carrying out the Spring Breeze Action, our bureau is not limited by the specified actions required by the document, and on the basis of in-depth analysis of the dumbbell-shaped economic structure of Beijing's foreign trade exports, we have implemented two management measures, and put the action concept of reducing burdens and increasing efficiency into the practice of export tax refund and exemption management, and constantly expanded the characteristic contents of the Spring Breeze Action on the basis of cracking down on and preventing the risk of tax fraud.

The dumbbell-shaped economic structure of Beijing's foreign trade export is the result of the combined effect of the capital's economic center position and inland geographical location. On the one hand, it focuses on the heavyweight foreign trade enterprises at the level of central enterprises; On the other hand, small and micro export enterprises relying on international cities are developing actively. Accordingly, our bureau has implemented two management measures in a targeted manner, one is the classification management method, the other is the quick service management method; It has realized the two-way adjustment function of export tax rebate speed-up and braking, scientific management function, and implemented the measures of reducing burden and increasing efficiency.

(a) by means of the information system of examination and approval, we will vigorously promote the classified management measures for export tax rebates

We will pay close attention to the quality and efficiency of tax rebates, informatize and institutionalize the doubtful points of export tax rebate management, and establish classified management measures. In the original? Export tax refund office process management system? On the basis of optimization and promotion? Export tax refund (exemption) examination and approval process management system? , record in detail the whole process of each declaration data from receiving the order to returning it to the warehouse, and reflect the detention status of doubtful questions and the processing progress of related posts by classification, so as to manage people by system and by system and standardize the working standards and requirements of tax personnel to the maximum extent.

the implementation of the classified management method of export tax refund (exemption) not only clears up the long-standing enterprise declarations, but also maintains the tax refund (exemption) settlement rate at a low normal level. Before the implementation of the management measures, * * * left behind 2XX declaration batches in the two years of 2XX and 2XX, involving the tax refund amount of 6. 3 million yuan of long-term unfinished business. Since the implementation of the management measures, 223 batches of unfinished enterprises with a tax refund of 53.33 million yuan have been declared daily, and the audit completion rate has reached 99. 71%, the effect of classified management of doubtful questions has been further reflected. ? Average time for audit processing? It has also been shortened from the previous 67 days per batch to the current 25 days per batch.

(II) Guided by enterprise compliance and internal control mechanism, the administrative measures for quick service of export enterprises are publicly implemented

The administrative measures for quick service of export enterprises are an important measure jointly implemented by the Municipal State Taxation Bureau and the Municipal Commission of Commerce to speed up the progress of export tax rebate. For foreign trade enterprises enjoying quick service, the examination and approval of export tax refund (exemption) shall be completed within 1 working days, and for production enterprises enjoying quick service, the declaration and examination and approval shall be realized in the same month.

in order to further improve the management measures for quick service, our bureau starts with the compliance management of export enterprises and strengthens the internal control of tax refund risks of enterprises. Taking risk management as the core, and drawing lessons from the theories and methods of internal control management of domestic and foreign enterprises, the finance and taxation experts of Ernst & Young jointly drafted the Guide to Internal Control of Tax Risks of Export Tax Refund (Exemption) for Enterprises, which is in line with the international COSO management and contains 17 items in 5 aspects, and points out the direction for enterprises to carry out internal control management.

after the implementation of the quick service measures, the tax refund cycle is obviously shortened, which directly reduces the operating costs of enterprises and strongly supports the development of export enterprises in the city. In the year of 2XX, Beijing National Tax handled a total of 21.6 billion yuan in export tax rebates. Among them, the total export tax rebate of 74 quick service enterprises reached 1.27 billion yuan, accounting for 47.5% of the city's export tax rebate, and basically realized the tax rebate of half of the city's foreign trade exports within 1 days.

Third, it is deeply in line with the service tenet of Spring Breeze Action

It is urgent for taxpayers to meet their needs. Carry out multi-channel and multi-form business counseling and policy consultation to? Nine items? Fully fit the purpose of Spring Breeze Action to serve taxpayers.

(1) According to the requirements of the first inquiry responsibility system of the State Administration of Taxation, a Letter to Taxpayers was issued and updated in a timely manner, with unified notification and standardized tax procedures and standards.

(2) According to the relevant policy management requirements of the State Administration of Taxation, timely draw up and issue notices such as "Notice on Declaration of Export Tax Refund (Exemption) Certificates without Electronic Information" and "Announcement of Beijing State Taxation Bureau on Relevant Issues Concerning Overdue Declaration of Export Tax Refund (Exemption)" to help enterprises quickly respond to policy changes and smoothly pass the policy adjustment period.

(3) Actively expand the application scope of online declaration service platform, and start to develop related applications of document declaration and tax exemption and refund declaration for production enterprises, effectively reducing the number of trips to and from tax authorities.

(4) strengthening the construction of internal and external websites and adding? Tax rebate library? 、? Interpretation of tax refund policy? 、? Tax refund guide? 、? Online declaration service platform? 、? Video lecture hall? Personalized modules, strengthen the function of service-oriented websites.

(5) actively using information propaganda means, opening the WeChat service platform? Beijing national tax export tax rebate? , timely release tax refund policies, pay attention to tax refund hotspots, and answer taxpayers' questions.

(6) Conduct guidance and training on export tax refund (exemption) business, and make training courses into video materials, and conduct regular publicity and guidance through WeChat, extranet and other channels.

(7) Carry out the activities of establishing the Youth Civilization and the tax law publicity month, start the emergency plan for the peak period of declaration, add the window audit post, and reconcile the cyclical peak-valley contradiction of export tax refund declaration.

(8) actively solved dozens of problems reflected by export tax refund departments of district and county bureaus, carried out field research work, understood the actual situation and solved practical difficulties.

(9) organizing for many times? Tax refund lecture hall? Internal business training, such as policy, system and management as the starting point, and strive to improve the business level of all staff.

fourth, the next work arrangement of the Spring Breeze Action in stages

(1) According to the requirements of the Municipal Bureau, actively and effectively implement the contents of the Spring Breeze Action.

(2) according to the requirements of the notice of State Taxation Administration of The People's Republic of China on further standardizing the management of tax-related documents and statements, arrange a city-wide clean-up of self-made documents and statements of export tax rebate.

(3) Further sort out the non-administrative licensing list, and do a good job in sorting out the cancelled and retained items after the transition period.

(4) further standardize the relevant procedures of export tax refund in the whole city and the standards of materials submitted by enterprises, and update the contents of the tax refund guide.

(5) Continue to carry out unannounced visits to the export tax rebate, understand the progress and problems of the export tax rebate business from multiple angles, reward and caution at the same time, and eliminate management dead ends.

Although the foreign trade export situation has been severe in recent two years, our export has declined (