Taobao customer service contact information

2. Merchant hotline: 057 1-88 157858.

By the end of 20 1 1, the daily turnover of Taobao reached 4.38 billion yuan, creating 2.708 million direct and full employment opportunities. With the expansion of Taobao's scale and the increase of users, Taobao has also changed from a single C2C online market to a comprehensive retail business circle including C2C, group purchase, distribution and auction.

2011In 2007, the turnover of Taobao+Tmall reached another record, reaching168.2 billion yuan, and the wireless turnover accounted for 90%. The total number of transactions paid by global consumers through Alipay reached 65.438+0.48 billion, an increase of 46.5438+0% compared with 2065.438+06.

Website function

1, "The countryside surrounds the city". Due to the country's strengthened supervision of short messages, a large number of small and medium-sized websites and personal websites have lost their profit sources and are unsustainable. Taobao put advertisements on these small websites and let consumers know that there is such a C2C e-commerce website through advertisements.

2. Taobao and MSN? Waiting for the portal alliance. Because people's views on Taobao have changed a lot, Taobao began to form a strategic alliance.

3. Use the media for marketing. Since the Beijing International Radio and Television Week in 2004, Taobao has used the best-selling New Year's film to increase its popularity, and put props on the Internet for auction.