Why did the four-star customer of China Mobile's mobile phone card directly drop to no star? Is it a first-class promotion or a direct four-star promotion?

Mobile stars are not upgraded level by level, nor are they dropped level by level. It judges your star rating through your credit value and recharge cost within one year. For example, if you have three stars this year, you will be downgraded if your spending amount does not reach a certain value this year. As for how much money you will spend this year, it depends on your consumption amount and other parameters.

1, open China Mobile official website, and click Star Service in the service and support drop-down menu in the title bar.

2. Only real-name certified customers who have been online for six months can have the star rating qualification of China Mobile, which will be re-evaluated every year.

3, customer star rating standards and scoring rules.

4, the customer's star rating, we control the above rules, calculate their own scores, and accordingly sit in the right place.