Joke Collection Website - Public benefit messages - The courier was sent to the wrong address and has been signed for. Can the things in this case be recovered?
The courier was sent to the wrong address and has been signed for. Can the things in this case be recovered?
2. If it cannot be recovered, the recipient should contact the sender and ask the sender to claim compensation from the courier company, because this is a transaction between the sender and the courier company, and the recipient has no right to claim compensation.
According to the "Service Specification for Express Service Industry", when delivering the express mail to the recipient, the express service personnel shall be obliged to inform the recipient in person to receive and send the express mail; If the recipient can't sign in person, he can communicate with the recipient (sender) and use the collection method after permission. The courier service personnel shall also inform the agent of the collection responsibility, and shall comply with the agreement with the sender or recipient.
Without the authorization of the recipient, the courier can't let others sign for him. The courier company must find someone to sign for it. If the signer does not entrust others to sign on his behalf, he should contact the signer before signing. The signer needs to show his ID card and keep a copy for inspection.
Precautions:
1. After receiving the goods, you can ask for inspection before signing for them. (Most couriers may disagree, because they are afraid that they will not sign after opening, so that the courier will take full responsibility for the goods and cannot explain them. )
2. If the above can't be done, you can sign for it normally, take the list in your hand after signing for it (it is very important), and then ask the user to inspect the goods. At this time, because it has been signed, the courier has no reason not to let the user inspect the goods.
If you find any problems after inspection, please cross out your signature and call the seller, then seal the goods and give them to the courier for handling.
4. Be sure to check in person and clarify the responsibilities. According to the provisions of the Postal Law, after the recipient signs for it, the corresponding responsibilities will be handed over to the recipient, and there will be problems after the courier leaves. According to the provisions of the Postal Law, logistics companies have the right to be irresponsible and not to compensate. Therefore, in order to safeguard the legitimate rights and interests, please sign in person to keep the evidence, so as to clarify the responsibility and facilitate the settlement.
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