How did China Eastern Airlines respond to the blind athlete's claim that he was refused boarding on the flight?

Regarding the blind athlete's claim that he was refused boarding, China Eastern Airlines responded that it was because the blind belonged to a special group. In order to provide better service for special groups, special groups need to make an appointment 48 hours in advance, but blind athletes have no appointment, so there is no way to board the plane. But they also arranged a recent flight for blind athletes, which solved the travel difficulties of blind people. In fact, this should be an airline regulation, but unfortunately some people may not know this regulation.

First, blind boarding was rejected. On May 9, a video posted by a blind athlete on the Internet caused a heated discussion among netizens, saying that he was rejected because he did not make an appointment 48 hours in advance when taking a flight of China Eastern Airlines. This situation quickly aroused strong repercussions on the Internet, and many people thought that the airline's practice was too inhuman.

Second, special services should not make disabled people more inconvenient. First of all, there is a wave of supporters of the blind, saying that blind athletes are disabled. Airlines can provide special services for the disabled, but this special service cannot serve the blind in time. Isn't that contrary to the original intention and brings more inconvenience to the disabled? Of course, the airline's response can't be supported by netizens. After all, 48 hours is too long. I hope the airline can be more specific.

Third, some people respect airline regulations. There are voices of opposition, voices of support, and some people agree with the airline's approach. After all, it is really inconvenient for special people to travel. If you want to provide convenience for them, you must need certain services. In addition, because the blind do not fully bear civil liability, it is necessary for airlines to be responsible for their safety, which is also a good management role for both parties and other passengers, so they support the airline's approach.

(The picture comes from the Internet. If there is any infringement, please contact the author to delete it. )