The customer doesn't answer the phone, and WeChat doesn't return the emoticon.

When customers don't answer the phone to reply to WeChat or Yan Wen, here are some suggested communication methods:

1, SMS communication: try to send simple and clear information, explaining your purpose and what you need to communicate with customers. Express your concern and hope to get a reply in the short message, and provide your contact information so that customers can reply to you at their convenience.

2. Telephone message: If the customer doesn't answer the phone, you can try to leave a message, briefly explaining your purpose and what you want to communicate with the customer as soon as possible. Express your concerns in the email and expect to receive a reply from customers as soon as possible.

3. Email: If the customer doesn't reply to WeChat, you can try to send an email. Clearly state your intentions and matters that need to be communicated with customers in the email, and ask customers to reply as soon as possible. Make sure the content of the email is concise, which is convenient for customers to read and understand quickly.

4. Seek other contact information: If you can't reach the customer by phone or WeChat, you can try to get the customer's contact information through other channels, such as email and social media. Contact customers on other platforms, but still maintain a professional and polite attitude.