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Shandong Provincial Bureau of Letters and Calls Tel

The telephone number of Shandong Provincial Bureau of Letters and Calls is 053 1-82033 165.

It is the department management organization of the General Office of Shandong Provincial People's Government, and also undertakes the work related to letters and visits of the provincial party committee. To undertake the publicity and education of letters and visits in the whole province, and publicize and educate the petitioners on the concept of rule of law, morality and integrity; To undertake the auxiliary work of collecting suggestions from the masses and handling online messages from the masses.

The main responsibilities of Shandong Provincial Bureau of Letters and Calls

1. Handle letters from people, foreigners, legal persons and other organizations to the provincial party committee, the provincial government and its leading comrades, handle letters and visits through the Internet, SMS, WeChat, official WeChat account, client, fax, telephone, etc., and receive people who make letters and visits to the provincial party committee and the provincial government.

2, responsible for summarizing and analyzing the important opinions and suggestions put forward to the provincial party committee and government through the channels of letters and visits. Collect opinions and suggestions from all walks of life on the work of the provincial party Committee and the provincial government and the economic and social development of the province, and report to the provincial party Committee and the provincial government.

3. To undertake petitions approved by the CPC Central Committee, the State Council, relevant central and state authorities, and petitions approved by the provincial party committee and government.

4. Investigate or coordinate urgent and major letters and visits and cross-regional, cross-departmental and cross-industry letters and visits, as well as the separation of households.

5, to the relevant cities and counties and departments to transfer, assign and supervise letters and visits, and review the results. For the matters approved by the provincial party committee and the provincial government and assigned by the superior, do a good job in handling the feedback of the results.

6, comprehensive analysis, investigation and study of letters and visits reflect the situation and problems, timely reflect to the provincial party committee and government, and put forward opinions or suggestions to solve the problem.