How to reissue the lost student card of Guangzhou Yangchengtong? What can I get you?

The student card of Yangchengtong is lost. Please refer to the explanation given by official website of Guangzhou Yangchengtong Company:

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deal with

Optional:

1. Front Desk Handling: Please bring the original student ID card or household registration book (non-students should also bring the original agent ID card or household registration book) and the handling fee (20 yuan deposit or 18 yuan fee) to Yangchengtong Customer Service Center for handling.

2. Online processing: use the "online consultation" of WeChat official account or call 400-844-000 1 to provide all kinds of information about the loss report card, and the customer service staff will accept the business card printing after confirming the student's identity. Courier needs to pay a handling fee when delivering the card (38 yuan or 36 yuan).

Tip:? Customers who reissue student cards can choose to reissue them as deposit student cards or sell student cards. Deposit student card deposit 20 yuan, sales student card pricing 18 yuan.

Step 2: Get the card.

After 3 working days from the next day of acceptance, you will receive the card from the original Yangchengtong customer service center with the business acceptance receipt or the acceptance message, student ID card or household registration book; Or sent to the designated address by courier company, please show the original student ID card or household registration book and send it back to the business acceptance receipt.

Tip:? If you need front desk express delivery, you need to pay extra express delivery fee when you apply. The online handling fee already includes the express delivery fee.

Step 3: Return the balance.

The balance of the lost card after 3 days from the day after the loss is reported, and the refund will be made according to the prescribed refund method after 7 days from the day after the loss is reported.

Tip:? Refund methods include: returning the new student card, returning the designated Yangcheng Pass card or returning in cash. If you choose to return a new student card or designate a Yangchengtong card, you can use the card to recharge the balance at Yangchengtong recharge point 7 days after the loss is reported; If you choose to return the money in cash, you can get the balance back from the original customer service center of Yangchengtong with the receipt after 7 days of reporting the loss.