How does Xiaomi official website apply for a return and how long does it take to get a refund?

1. If you buy a mobile phone on Xiaomi. com, you can return it for 7 days without reason. The buyer bears the logistics freight, so SF is generally required.

2. The premise of returning the phone is that there is no artificial damage, water intrusion, bumps and scratches. Before returning the phone, the factory settings should be restored in the reset and backup in the advanced section of the phone settings, and the account should be logged out at the same time.

3. Apply for after-sales return in the order within 7 days after receiving the goods. The customer service will contact you to confirm the return requirements, and then send you a text message telling you the return address.

4. After the customer service receives the goods, it will be inspected by a special person. If there is no problem, the order will show that the goods have been returned successfully, and the payment will be returned to you within 15 working days.

5. If you use Alipay, the payment will be returned to Alipay; if you use a credit card, the payment will be returned from Alipay to the credit card; if it is a bank card, it will not be returned to the bank card. You can reflect it in Alipay to the bank card.

6. If there is something wrong with the mobile phone, it will be displayed in the order that the return is refused and the mobile phone will be returned to you again.