24-hour customer service telephone number

The 24-hour manual customer service telephone number is as follows:

Call 400-111-8868 within 24 hours to consult our customers.

To contact human customer service:

1, open the APP of Tuhu car maintenance on your mobile phone.

2. Click on the "My" interface in the lower right corner to find the "Contact Customer" option.

3. After opening the customer service interface, there are eight kinds of problems: tires, maintenance, car products and beauty. If you want to ask about tires, click Tire Options.

4. After the interface of chatting with customers pops up, send "Manual Customer Service", and the system will send a prompt message and click "Transfer to Customer Service".

5. The customer's work number will be displayed at the top of the chat interface, and the customer service has been connected successfully.

Two solutions after the complaint:

Mr. Liang bought a set of driving recorder equipment on Hutu car maintenance APP, but after receiving the goods, he opened the driving recorder screen with four bad points, and the camera at the back was missing a screw. Mr. Liang thinks that the problem of brand-new equipment actually appears because of the poor quality of the goods.

I called the platform to complain. Hutu Automobile Maintenance Platform will hand over the case to relevant staff for handling after receiving customer complaints.

1. Replace the same product.

2. Refund part of the cost of the goods.

The customer accepted the second solution, and the goods did not need to be returned, so they could be used again, expressing great satisfaction.