China Postal Savings Bank forgot to pick up the card.

Forgot to press the card return button after withdrawing money, resulting in ATM automatically swallowing the card after overtime; ATMs are generally equipped with card swallowing programs, but the time limit of banks is slightly different.

Bank card swallowed:

1. Stay calm and don't panic. When the ATM machine automatically swallows the card, the account will be frozen automatically, which will not cause account loss. At this time, it is necessary to confirm the location of the ATM and whether the card has really been swallowed.

2. Call the bank's customer service phone and provide information such as ID number and account name to report the loss manually. "But this is only a temporary account freeze". When reporting the loss by telephone, the bank will inform the user of the balance in the account, so that the user can confirm whether there is any loss.

3. If Tongka ATM is the bank to which the bank card belongs, then afterwards, the customer needs to bring the relevant identity documents to the counter of the bank business hall to report the loss of the replacement card and register the relevant information. Ask when the new card is available.

4. If the ATM that swallowed the card belongs to another bank, you should go to the bank where the bank card belongs to report the loss, and go to the bank where the ATM that swallowed the card belongs to get the bank card. Where the bank card goes, the customer service will send a text message to your mobile phone, and there is also a time limit.

5. I forgot to pull the card after using the ATM. If someone finds out before "swallowing the card" and continues to withdraw money maliciously, it will cause economic losses to the parties. At present, there is a camera on the ATM to record the withdrawal of each card account. The reporter learned from various banks that if malicious withdrawals are found, the parties must first report the case to the public security organ. If the bank needs to provide videos, the public security organ shall apply to the bank for obtaining relevant videos.