What is the claim application process of China Merchants Cigna?

China Merchants Cigna is a Sino-US joint venture life insurance company, founded by Guo Xin Xinhe Insurance Company under China Merchants Group, which mainly deals in "guaranteed" insurance products such as life insurance, accident insurance and supplementary medical care. So what is the claim application process of China Merchants Cigna?

I. Obtaining the claim application form

You can obtain the accident and hospitalization claim application form or death claim application form and death claim application form in the following ways-only for financial institutions:

1, directly downloaded from the website of China Merchants Cigna;

2. Call China Merchants Cigna's national unified customer service hotline at 400-888-8288 and ask the customer service representative to provide it.

Second, prepare the claim materials.

Please fill in and sign the claim application form completely, and please refer to the claim data to prepare the comparison table to prepare the required materials.

Third, file a claim.

You can submit a claim in the following ways:

1. Express the claim materials to our company at the claim department of China Merchants Cigna Life Insurance Co., Ltd., Floor 3/kloc-0, China Merchants Bank Building, No.7088 Shennan Avenue, Shenzhen, with the zip code of 5 18040.

2. Bring the claim information to our head office and branches in person.

Fourth, check the claim conditions.

The claim department will verify your claim according to the following procedures:

1. Accept the claim: We will register immediately after receiving your claim information and send you a short message to confirm the receipt;

2. Claims investigation and verification: We will complete the trial within 5 working days for claims with complete information, clear responsibilities and no need for investigation and verification; If we find that your claim information is incomplete during the claim review, we will inform you to hand it in as soon as possible by SMS. If your claim needs to be investigated and verified, we will inform you by SMS and re-estimate the time required for the trial;

3. Send back the claim materials: No matter whether the claim is paid or not, we will send the Notice of Claim Result and the original claim materials to your designated mailing address by express delivery.

Verb (abbreviation for verb) claims payment.

If your claim is approved, we will remit the insurance money to your designated bank account within 3 working days.

In order to make your claim payment smooth, please provide the account number of the insured/beneficiary and the detailed name of the bank (specific to the branch).

Tips for choosing a better claim: To sum up, China Merchants Cigna's claim application process mainly includes five steps, namely, obtaining the claim application form, preparing the claim materials, submitting the claim application, checking the claim conditions and paying. Here I remind consumers to contact the insurance company as soon as possible after the accident and get the claim as soon as possible.