Can I complain if I can't provide an electronic invoice when I pay the phone bill in China Bank and Mobile Banking?

Pay the mobile phone fee through China Mobile Banking, and they don't provide electronic invoices. China Bank's mobile phone recharge function is a prepaid service, and it cannot provide invoices for operators' machines. Users can apply for electronic invoices by downloading the APP in the operator's online business hall, or they can print and distribute them in the operator's business hall with their owner ID card. If the local business hall can't print the invoice, they can contact the customer service manager of the annual card to solve it.

Take China Mobile App version APP7.4.0 as an example. Users of China Mobile can download electronic invoices by pushing them to SMS and 139 email, and print them themselves. First, log in to China Mobile's online business hall, enter the phone bill inquiry page, find the electronic invoice option, and download and print it directly. Here we need to pay attention to the following points.

First, customers can issue electronic invoices within six months after paying the phone bill, and they can't get the invoices after six months.

Second, the electronic invoice verification code can be reissued if it is invalid, lost or has not received the mail. The validity period of the electronic invoice verification code is 7 days. If it is invalid or lost, you can apply for a replacement push directly through the mobile business hall.

Third, when the monthly invoice of the home network is issued, the head of household needs to specify the name of the printing customer and the membership range, so it can only be issued through the business hall; If family members only need their own personal monthly invoices, they can operate in the self-service channel.

Fourth, at present, when issuing invoices, you can fill in the taxpayer identification number through electronic channels, and you can record it once.

Fifth, after paying the phone bill, you can choose to issue payment invoices or monthly invoices.

Six, to participate in marketing activities to pay the phone bill, the name of the electronic invoice issued by the communication service fee.

Paying taxes according to law is the basic obligation that every enterprise and citizen should abide by. Taxpayers must make tax registration within 30 days after receiving the business license and provide invoices to consumers. According to the laws of our country, as long as you sell goods or provide corresponding services, you need to pay certain taxes. If you encounter a business that does not invoice, you can make a complaint through the 12366 tax service hotline.