How to treat the property employees yelling at the owners and cruelly collecting water charges?

What do you think of this property? Is it used to help solve residents' problems, protect residents' property safety and so on? Every year, everyone pays the full property fee regularly, just to have a good accommodation environment. But I didn't expect to pay the property fee. Actually facing the residents. Is the gap big? What the hell is going on here?

I have a video circulating. It was taken by residents. In the video. The property started after two employees knocked on the door of the accommodation. After some unfriendly remarks, the words of both sides escalated and began to export foul language. The property in this video belongs to Vanke's property company.

The main reason for making the video was that the property owner owed 1000 yuan at that time. The reason for not paying is that he was not at home for a few days during the epidemic, but he incurred water charges. The owner thinks this is unreasonable. The owner said that after the first test, he had given feedback to the property management company. And asked to go directly to court procedures to solve the problem.

However, after listening to his words, the property staff became very bad and began to scold the owners. When people pay, what do you mean by not telling? We all provide services, so you must pay us, do you hear? Where's your face? You deserve the mother of all the owners. Let's leave you hanging.

The scene was once tense. After the video came out, the TV media reported it. Some owners gathered in the property office to discuss a statement, and the owners were not evacuated until the police came forward.

Vanke also made critical public relations and responded at the first time. It was the fault of their employees, and they corrected it at the first time. They should publicly apologize to the owner. Major customers in South China. I also led my colleagues in the property to express my comfort after visiting the owners. It is reported that the staff of related facilities have also been. Be removed from office. ?