Mobile phone etiquette in sales communication

Mobile phone etiquette in sales communication

Lead: Now everyone has a mobile phone, but the wanton use of mobile phones in sales communication occasions has become one of the biggest threats to etiquette. Next, I'll tell you something about mobile phone etiquette in sales communication. Come and have a look!

Mobile phone etiquette in sales communication

When communicating with customers, salespeople should not use mobile phones in public places, especially stairs, elevators, intersections, sidewalks and other places.

On some occasions, such as watching movies in the cinema or talking on mobile phones, it is extremely inappropriate. If you have to reply, it may be more appropriate to send a mobile phone message in a silent way.

It is necessary for salespeople to turn off their mobile phones or set them to vibrate when dining with customers. Don't be interrupted by annoying ringing when eating.

Etiquette of mobile phone short message

More and more thumbs. Sometimes customers can't answer the phone, so they can send short messages to them or reply to them. In SMS communication, don't feel weird about SMS ringtones, and don't use police cars or other special ringtones. When negotiating with customers, don't check or send text messages when others are talking to you.

The content and editing of SMS should be the same as that of communication civilization. Don't edit and forward unhealthy short messages, especially those that satirize great men, celebrities and even revolutionary martyrs, let alone forward them.

Where can I put my mobile phone?

When communicating with customers, salespeople should put their mobile phones in their briefcases (this position is the most formal) in order to keep the etiquette standard. The second one is put in the inner pocket of the coat.

In all public places, when not in use, the mobile phone should be placed in a formal position that conforms to etiquette.

In any case, don't put your mobile phone in your hand or hang it outside your coat pocket when you are not using it. Sometimes you can temporarily put your mobile phone on your belt, or give it to the secretary or conference staff for safekeeping during the meeting, or you can put it in an inconspicuous place, such as at hand, behind your back and in your handbag, but don't put it on the table.

Conclusion: We must abide by the etiquette norms of mobile phone etiquette in order to leave a good impression on customers!

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