How to handle mobile phone shutdown business

I. Website

You can log in to the mobile portal to handle some business.

Second, 10086 automatic station

Shutdown: When applying for shutdown/startup, you can call 10086 automatic station and handle it with the customer service password.

Third, SMS.

Telephone overdraft service: You can send KTED/QXED to 10086 to enable/cancel this service.

Fourth, the business hall

1, stop the boot.

Registered customers in real-name registration system: the original valid ID card or customer service password of the driver. When the agent stops working, the agent must hold the original valid identity documents of both parties. Non-real-name registration customers: they need to hold their original valid identity documents and customer service passwords, and also need real-name registration system authentication.

Corporate customers: the manager holds the company's letter of introduction (indicating the mobile phone number of the application for shutdown/startup) and his valid identification, or handles it with the customer service password.

2, protect the number boot

Individual customers: customers with real-name registration system can apply with the original valid certificate of the owner or customer service password. When acting as an agent, the agent must hold the original valid identity documents of both parties and the power of attorney of the owner. Non-registered customers in real-name registration system can apply directly with customer service password.

Corporate customers: handle with the customer service password or the original valid certificate of the agent and the letter of introduction from the company.

3. Telephone overdraft service

Individual customer: the original valid ID card or customer service password of the driver. When acting as an agent, the agent must hold the original valid identity documents of both parties. Non-registered customers in real-name registration system can only apply with customer service password.

Corporate customers: with the company's letter of introduction and the original valid ID card of the handler or customer service password.

Extended data:

Shutdown: it is to stop or resume the function of using the mobile phone number for some reason. When the downtime is in arrears or the balance is insufficient, you can also apply for overdraft service, which is timely and convenient and helps to keep the communication open at any time!

Duplicate of number protection: For the upgraded standard card customers of China Bank whose validity period has been cancelled, if your mobile phone number has no communication consumption behavior for two consecutive natural months (that is, no communication fee is generated), the number will enter the number protection shutdown state from the 2nd day of the third natural month, and the number protection shutdown fee will be charged at 0. 15 yuan/day. It can only be used again after the business of stopping and ensuring the number is handled through the website and business hall.

Telephone overdraft service: The telephone overdraft service records and evaluates the star rating according to the customer's network age, average monthly consumption, double stop times and other information, and provides credit line service for customers through different star ratings.

Special instructions:

1, 20 18, 12, 1 stop the prepaid one-way shutdown service, and the customers who have already handled it can continue to use it until the end of the validity period, and will stop automatically when it expires.

2.2065438+200665438+1From October 27th, the credit business stopped providing services.

References:

China Mobile official website-Stop booting.