Unicom's number has been useless for four years. I really received a text message from 1069 saying that I have to pay back the arrears before I can close the account.

If your Unicom number has not been used for four years, and you have not taken the initiative to stop the number business, there may be some arrears. According to Unicom's policy, after the arrears reach a certain amount, the number may be cancelled. So, if you receive a short message that starts with 1069, asking you to pay the arrears and cancel the account, it may be true.

In order to confirm the authenticity of this short message, it is suggested that you can inquire in the following ways:

1. Call China Unicom's customer service hotline 100 10, and check your number status through manual service to confirm whether there is arrears and account cancellation information.

2. Log in to Unicom official website (www. 100 10.com), click "Query Service" on the homepage of the website, then select "Number Status Query", enter your mobile phone number to query and confirm whether there is arrears and cancellation number information.

3. Go to the local Unicom business hall for on-site inquiry, bring your ID card and mobile phone number for inquiry, and confirm whether there is arrears and cancellation number information.

If you do have arrears, it is recommended that you pay them in time to avoid the cancellation of numbers or other unnecessary effects caused by arrears. If you no longer need this number, you can also cancel your account through Unicom's business hall or online.