Mobile phone information communication fee

Hello, I work in 10086. We often encounter your problems. Some users don't understand why they charge so much for short message information for no reason.

First of all, let me introduce to you that the fees charged include two aspects: one is the SMS communication fee, and the other is the information fee. Many users think this is a kind of charge, but it is not.

SMS communication fee refers to the fee you charge after sending SMS to Unicom, mobile and telecom users. Unified 0. 1 yuan/article.

The information fee is the fee charged by the information officer to you. However, there are also those collected by China Unicom, China Mobile and China Telecom (which will be deducted from the phone bill at one time, usually 2 yuan/piece, but some will be more expensive. As for why it's so expensive, that's what they stipulate.

The communication fee is deducted within the number of months of your SMS, but the information fee is deducted separately.

I suggest you check the short message list, you can find it.

This kind of information is usually the fee that you will be charged for playing games, surfing the Internet and using QQ software inadvertently. Some SP agents use illegal means. When you click, you don't have any hint, and you won't feel it, so you will mistake it for ordinary SMS. However, there are hints in general regular SP business. There is also a problem with your mobile phone. If the mobile phone is not genuine, sometimes it will automatically order SP service, resulting in the deduction of the phone bill. We have encountered such complaints.

You can go to the mobile lobby with the password of your mobile phone card or dial 10086 to turn off the Monternet switch on the card. Because some SP services can't be used after the switch is turned off, it can reduce this situation, but it can only help you stop some of them. Even if Monternet switch is closed, some SP services can still be on demand.

You can check your detailed list to see if those expensive information codes start with 1066 * * * *.

If these SP services are charged by the article, as long as they are no longer on demand in the future, there will be no charge. If it is a monthly subscription, I suggest you call 10086 to cancel.

I hope it helps you!