What if China Construction Bank can't log in?

Take the mobile banking of China Construction Bank as an example. There are many reasons why you can't log in, which need to be solved according to

What if China Construction Bank can't log in?

Take the mobile banking of China Construction Bank as an example. There are many reasons why you can't log in, which need to be solved according to the specific situation, as follows:

1. Forgot the password of mobile banking: If the user forgets the login password of mobile banking, please click "Forgot Password" at the bottom of the login page of mobile banking to try to reset the password. If the operation is unsuccessful or there is no "Forgot Password" option, please keep your valid ID, open a savings card or mobile banking passbook, and reset your password at any branch of CCB. Users should note that the "Forgotten Password" function is only supported on the bound devices, that is, after the client is newly installed, if the user has never successfully logged into the mobile banking, the client does not have the "Forgotten Password" option.

2. If the system prompts that "the signing information does not exist", please ask the user to confirm whether the entered mobile phone number is correct; Confirm whether the mobile phone number has been signed with China Construction Bank's mobile banking. If the mobile banking is newly signed, the correct input information may be a prompt caused by the delay in entering the signing information, and the user can retry the binding login later; If it is a dual-card mobile phone, it is necessary to determine whether to use the signed mobile phone number to send short messages to obtain the authorization code, and check whether the sending is successful (if the sending fails, it is necessary to contact the operator to verify whether the function of sending the above short messages to 95533 is blocked).

3. Log in to mobile banking. If the system prompts "Failed to obtain identity information", which is caused by network problems, users are advised to change the network access mode and try again, or select "Switch users" at the bottom right of the login interface, and then rebind the login (fill in the signed mobile phone number, obtain the authorization code and enter the login password).