Do me a favor. I just bought oppoA57, and I can't get the text message.

Incorrect information center number, number arrears, abnormal receiving and forwarding of network base stations, mobile phone failure and other reasons will lead to the inability to receive short messages.

It is recommended to check the phone bill balance of the mobile phone card to see if there is any arrears; Check whether the mobile phone has set the SMS blacklist for the other party; Check whether the information center number of "SMS-SMS Settings-Information Center Number Settings" in the mobile phone is correct (call the communication operator for consultation); Comparative observation of changing SIM card and changing different time periods; Restore the backup data to factory settings. Setup-System-More-Restore factory settings. Please do not check "Clear completely".

If the above methods fail to solve your problem, please take the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and handling.

You can intelligently query related information according to the following methods. Query method of OPPO customer service center address and related information;

1. Enter the OPPO official website-Service-Service Network for inquiry; 2. Click to enter the OPPO member-customer service-service outlet for inquiry, or you can make an appointment for maintenance. 3. Enter the OPPO community-exploration-customer service-service center for inquiry.