Why did I receive the trip record when I didn't take Didi's car?

It may be that the previous owner registered Didi Chuxing with this number, but did not cancel the account, but continued to use it, which led to this situation. Asked about the solution, the customer service said: "The order will be free, and then contact the staff to help cancel the account and re-create it before it can be used normally."

Users who have cancelled their mobile phone number can still log in to the APP with this mobile phone number. In this regard, Didi's customer service staff said that this has been recorded, and technicians will collect information and optimize it later.

Platform introduction:

"Didi Chuxing" has changed the traditional way of taking a taxi, and established and cultivated a user-led modern travel mode in the era of big mobile Internet. Compared with the traditional telephone calling and roadside recruitment, the birth of Didi taxi has changed the traditional taxi market structure, subverted the concept of roadside parking, and used the characteristics of mobile Internet to integrate online and offline, from the initial stage of taxi to online payment.

Draw an o2o closed loop, where passengers and drivers are closely connected, so as to maximize the taxi experience of passengers, change the waiting mode of traditional taxi drivers, let drivers master the "order taking" according to the destination of passengers, save the communication cost between drivers and passengers, reduce the idle driving rate and maximize the resources and time of both drivers and passengers.