I can't log in to JD.COM account. I need SMS authentication to log in to my mobile phone, but I don't need to bind my mobile phone number. What should I do?

JD。 COM account cannot be logged in, and SMS authentication is required for mobile phone login, but there is no solution to bind the mobile phone number:

1. Enter official website, JD.COM, and log in to JD.COM account.

2. If you can't log in, you can go to official website's homepage and click "Online Customer Service" under "Customer Service".

3. Then explain your own problems.

4. Then there is a special customer service to solve the problem for you. We just need to report our problems to the customer service department. If we don't log in with an account that needs to modify the bound mobile phone number, we need to explain to the customer service the JD.COM number that we need to modify.

5. Next, we need to inform the customer service of our phone number, and make sure that this phone number is opened within 24 hours, because there will be a special customer service call to help us change it.

Extended data:

The reasons and methods for JD.COM account unable to log in;

1, check whether there is any problem with login mode, uppercase and lowercase letters, mobile phone network, etc.

2. Try to find a computer login account.

3. If you can't log in on the computer, you need to click Forgot Password, and then you need to log in via SMS.

Finally, you can easily change your password after receiving the SMS.