12368 is the phone number of the court. What does he mean?

"12368" judicial service hotline mainly provides functions such as case information inquiry, petition information inquiry, accepting complaints and reports, accepting opinions and suggestions, contacting judges, and litigation consultation. Our hospital installed a hotline in the lobby of the litigation service center, and ensured that the personnel on duty were responsible for answering and transferring. 12368 SMS service platform connects with business systems such as trial and execution, and provides SMS template function. In the business system, the judge can send short messages to litigants, and can also customize the regular short message sending function of main nodes such as filing acceptance, case transfer, arranging court session, concluding judgment and executing investigation and control, and special nodes such as jurisdictional objection, litigation preservation, external entrustment and extending trial time limit, so as to remind litigants of their litigation rights and obligations in time. In addition, the parties and other participants in the proceedings can also directly reply the content to the SMS platform, which is convenient for the judge to interact with the parties.