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A friend sent a message saying that the leader had a problem. How can I reply to him?
Zi Han's Workplace Theory
202 1-07- 19 15:53
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In the workplace, we usually encounter a problem, that is, how to communicate with superiors.
The most common way to exchange information is to use WeChat. Therefore, leaders often assign tasks to subordinates directly in the WeChat group.
Zhang Tong, who joined the new company, recently encountered a problem, that is, she replied to the leader's message on WeChat and was criticized by the leader in public.
The leader said in the group: "We must grasp the project recently. Please ask all employees to work overtime to complete. "
Everyone else answered "Yes, leader", but only Zhang Tong answered "Oh", probably because the leader was in a bad mood that day, so he criticized Zhang Tong in public in the group.
What does the leader mean by "Zhang Tong, you go home"? Do you have a problem with my instructions? And your work attitude is very problematic. You seem to be absent-minded at work recently. If you really don't want to do it, you can ask me directly. "
Zhang Tong after watching, the heart is cold. Fortunately, another colleague who is usually better with her said privately, "How can you reply to the leader like this? You should reply as we do. But now the leader is angry, please find an excuse to tell the leader that you are not feeling well recently, so you have no spirit. Then make sure that you will complete the task well. "
Zhang Tong explained the reason to the leader according to his colleague's words. Leadership really didn't get angry again, let Zhang Tong have a good rest.
Afterwards, Zhang Tong thanked her colleague very much and invited him to dinner. At the dinner table, she asked her colleagues what they would say in the future. Because her former company and leaders didn't care about this information, they just distributed tasks, so she didn't pay much attention to these gifts when she came to the new company.
Colleagues then gave her some suggestions and summarized the three points that need attention.
First of all, when we reply to information in the workplace, it is best to reply in an error-free way.
For example, when a general leader sends a task, we can first see how others reply to the message. If everyone else replies "OK, I got it", then you need to reply like this. The most important thing is not to reply to the words "well, ah, oh", otherwise it will only make the leaders feel that you have no emotional intelligence at all.
The second point: the reply message should have a beginning and an end, and it is best to have a time point to trace back.
For example, when a leader issues a task, it needs to be completed before a certain time node. At this time, you need to reply "Leader, I will finish this task in XX and then show it to you." At this time, the leader will have a bottom in his heart and know the efficiency of your task. I think you are a serious and responsible person. Many times, leaders just want to see if a person will take the initiative to advance the task, so even if you finish it in general, in the eyes of leaders, you are also a person worth cultivating.
The third point: don't add personal feelings when replying to the leadership information.
For example, you are in a bad mood recently, and you don't particularly want to work. If you talk to the leader, don't take it personally. Because the leader is here to work, not to be your teacher. It is normal for teachers to care about students' physical and mental health. But now that we are all working and mature adults, we shouldn't be short-tempered, and the leader won't tolerate you. On the contrary, I think you are a person who can't carry it clearly.
In addition, we'd better talk less nonsense when communicating with leaders, don't always ask leaders some questions that can be found on the Internet, and ask them clearly before doing anything. When you really don't know what to do, ask the leader again to avoid boring him.
In a word, we must pay attention to these points when communicating with leaders, so that you will be affirmed and valued by leaders and your career path will be longer.
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