My guangfa credit card. There is no prompt for repayment and repayment date. Only send a message to inform the overdue. Deduct more than 300 yuan. Is it reasonable?

2. Detailed description:

-Banks should provide clear repayment tips and repayment dates so that customers can fulfill their repayment obligations.

-Without repayment reminder and repayment date, customers can't accurately grasp the repayment time, which may easily lead to unexpected overdue.

The deduction cost of -300 yuan is too high, and the reason why the customer is overdue due to lack of information is not reasonably considered.

3. Summary: It is unreasonable for banks to deduct high fees without providing repayment tips and repayment dates.

4. Extended information:

According to the relevant regulations of China, banks should provide clear repayment tips and repayment dates to cardholders to ensure that customers have enough time to make repayment arrangements. If the bank fails to fulfill this obligation, it may be considered unfair for customers to incur higher fees due to overdue.