How to restore the phone after it is shut down

The method for restoring a suspended mobile phone number is as follows:

1. Method for restoring a suspended mobile phone number: If it has just been suspended due to arrears, you can resume use after paying at the business hall. If it exceeds 24 hours, you need to find manual customer service to restore the activation after payment. The customer service hotline for China Mobile is 10086, the customer service hotline for China Unicom is 10010, and the customer service hotline for China Telecom is 10000.

2. Outage refers to the suspension of mobile phone services, and users cannot use all services such as phone calls, text messages, and the Internet. There are generally two situations of outage. One is when users actively apply to the operator to suspend mobile phone services by reporting a loss or shutting down to protect their number. The other is for communication operators to suspend the user's mobile phone service when the balance of the user's mobile phone account reaches zero or the credit limit given has been consumed.

Introduction to the outage

In October 2016, six departments jointly issued the "Notice on Preventing and Combating Telecommunications Network Fraud Crimes" emphasizing that by the end of October 2016, the real-name rate of all telephone calls will be It should reach 96% and reach 100% before the end of the year. If the real identity information registration is not completed within the specified time, it will be shut down. Beijing Mobile, Beijing Unicom, and Beijing Telecom have issued announcements stating that starting from October 15, mobile phone cards that are not real-name will be subject to one-way shutdown in batches.

The real-name system for mobile phone numbers mainly includes in-person authentication in the business hall and online authentication. The online authentication process is different from the previous submission of information such as photos of handheld ID cards. Operators have switched to video recording for authentication since last month. It is necessary to record a real video of the owner of the mobile phone number and upload it before completing the real-name registration application.