What happened? I haven't bought a ticket these days, and I've been texting. Can you handle it?

Personal information was leaked, and the scalper used your identity information to log in 12306 to buy a ticket and took the seat first. When they find the customer, they will use the software to refund your ticket immediately, and then they will buy it back with the customer information, so that you will receive the information of buying the ticket and refunding the ticket. To solve this problem, we can only go to the local railway station and apply for the identity information reset of 12306. That's what I did. After the reset, I quickly re-registered and changed my password so that I could get rid of the scalper's mercy.