How to complain about the honeycomb box express cabinet?

If our courier is showing the express mail, you can contact the courier, explain the situation and return the express mail directly to the sender.

Method 2: the honeycomb box express cabinet refuses to accept.

If our courier has put it in the hive express cabinet, you can contact the courier to refuse to return it. If the courier can't contact you, you can refuse it and return it in the cupboard:

1. First, click Express in the position of the hive box express cabinet, and then use the pick-up code, WeChat scan code, Alipay scan code, rookie wrap, hive box APP and other methods to pick up the pieces;

2. Then wait for the cupboard door to open, take out the courier and close the cupboard door;

3. Then click on the screen of the courier cabinet to initiate rejection, and click Reject the courier within 60s of the "Pick Up Successfully" interface of the current courier;

4. Reject delivery, scan or manually enter the waybill number of the express just taken out in the "Reject Express" interface, and click Finish;

5. Confirm the delivery status (click on the counter, and the delivery button will jump to the "Rejected successfully" interface, and the rejection operation is completed.

The original intention of the hive box is to make the express delivery in the last mile convenient, intelligent and unmanned, to solve the problem that users who come to the door by express delivery are not at home and send the mail at any time, and to improve the logistics efficiency of terminal delivery, that is, to improve the delivery efficiency of couriers. Honeycomb box is not only taking active measures, but also actively pushing courier companies and users to standardize the behavior of couriers, and pushing couriers to formulate operational specifications for sending goods into cabinets with the consent of users.