Why doesn't Huawei mate9 send a message with a ringtone?

If you use Huawei mobile phone and there is no sound after receiving the SMS, you can check the operation by the following methods:

First, check the ringing mode.

1. Pull down the quick switch panel of the device to confirm that the device is ringing and the Do Not Disturb switch is turned off (you can also set it by searching Do Not Disturb in the settings).

2. Adjust the ringtone volume. Go to settings > sounds and vibrations, and then turn up the volume of the ringtone.

Second, check the notification settings of information.

1.EMUI 10。 X and above:

Enter the mobile phone settings search application management, find the information, and click Notification Management:

1) Turn on the notification permission switch. If it is open, please close it and open it again, and then try again.

2) Select the corresponding card 1/ card 2 in the category, turn off the mute notification switch, and ensure that the screen lock notification and banner notification switches are turned on.

3) Enter Do Not Disturb mode and make sure that the "Allow Notification" switch is turned on.

2.EMUI 9。 X and below:

Enter the mobile phone settings search application management, find the information, and click Notification/Notification Management:

1) Turn on the notification permission switch. If it is open, please close it and open it again, and then try again.

2) Make sure that the ringtone, vibration and banner switches are turned on.

Third, set the appropriate ringtone for the information.

Turn on information > four watch points > settings > information ringtone: set appropriate ringtones for card 1/ card 2, and turn on the vibration switch.

Fourth, open the notification screen prompt.

Enter the settings, search and turn on the notification bright screen prompt switch. When it is turned on, it will automatically light up when notifying.

Does the verb (the abbreviation of verb) use a tripartite theme?

Some tripartite themes may not be compatible with the mobile phone system, so it is recommended that you use the official theme prefabricated by the system. Go to themes > my > preset a theme, select one and apply it.

Six, clear the data

It may be that the information data is abnormal. I suggest you try to clear the data. The operation method is as follows:

1. Go to Settings, search Application Management, find the information, click Save > Delete Data, then restart the phone and try again.

2. Try to restore all settings: Go to Settings, search to restore all settings, and then click the Restore All Settings option.

If the above method has not solved your problem, I suggest you back up your data in advance (third-party applications such as QQ and WeChat need to be backed up separately) and take the purchase voucher to Huawei customer service center for testing.

The related links are as follows: reservation service Huawei customer service center maintenance spare parts price inquiry service.