The latest news of Zhongyuan Bank's merger of three banks (Zhongyuan Bank merger)

Dear customer:

According to the unified arrangement of the provincial party committee and the provincial government on the reform of city commercial banks in the province, and with the approval of the CBRC and other regulatory agencies, Zhongyuan Bank Co., Ltd. absorbed and merged bank of luoyang Co., Ltd., Pingdingshan Bank Co., Ltd. and Jiaozuo China Travel Bank Co., Ltd., and the merged bank will be disqualified as a legal person. In order to provide you/your company with a better and unified financial service experience, we hereby announce the business succession and change as follows:

First, enterprise inheritance

After the merger, the merged bank will cancel its legal person status and will no longer operate and absorb public deposits in the name of the merged bank. Zhongyuan Bank will inherit and undertake all the assets, liabilities, business, personnel, contracts and all other legal rights and obligations of the merged bank. The related rights and obligations of bank customers will not be affected after the merger, and the legally signed contracts and agreements will remain valid. Account, card, bill, passbook, USB flash drive, etc. The merged bank held by the customer continues to be valid, and a new trading medium can be replaced at any business outlet of the original bank.

Second, the main changes

Identification mark

Zhongyuan Bank will replace the combined bank's doorsill signboard, self-service equipment interactive interface and two-dimensional code collection code signboard. During this period, signs and signs of Zhongyuan Bank, bank of luoyang Bank, Pingdingshan Bank and Jiaozuo CTS Bank may coexist, but business outlets and customer transactions will not be affected.

Seal certificate

Zhongyuan Bank will launch a new counter business seal on May 28th, 2022. From May 28, 2022, customers' cash checks and transfer checks held in the merged bank should be replaced with new checks at the original account opening outlets free of charge, and other business vouchers will be replaced with Zhongyuan Bank business vouchers one after another. Legal person customers who hold the account opening license of the merged bank and basic deposit account information cannot be changed temporarily. After the name change of the account management system of the People's Bank of China, the Bank will make an announcement in official website, business outlets and other channels in time, and customers can change it at the original account opening outlets. Zhongyuan Bank's related business has not been affected.

Transfer remittance

At the beginning of the opening of the merged Zhongyuan Bank, the bank name and line number of the merged bank in the payment system of the People's Bank of China temporarily remained unchanged. If the bank name and line number are used in payment and settlement business such as transfer to the merged bank account through other banks, please fill in the name and line number of the merged bank; When a customer issues an electronic bank acceptance bill in our bank, the accepting bank shall fill in the name of the original bank; After that, the name of the merged bank in the payment system of the People's Bank of China will be changed to Zhongyuan Bank, and the line number will remain unchanged. At that time, the bank will make an announcement in official website, business outlets and other channels in time.

Network service processing

At the beginning of the opening of the merged Zhongyuan Bank, individual customers of the four member banks can handle deposit and withdrawal business and small ATM withdrawal business with their cards, while individual customers of Zhongyuan Bank and former bank of luoyang can handle limited memory withdrawal business at any outlets of the two banks with their passbooks. In addition to the above, other businesses need to return to the original business outlets. When the business can be handled uniformly at the outlets of Zhongyuan Bank in the later period, the bank will make an announcement in official website, outlets and other channels in time.

Online channel

The merged bank official website, official WeChat official account, mobile banking, online banking and other online channels will continue to provide services, and they will be renamed as Zhongyuan Bank Luoyang Branch, Zhongyuan Bank Pingdingshan Branch and Zhongyuan Bank Jiaozuo Branch respectively. Zhongyuan Bank's official website homepage will increase the link entrance of the merged bank official website, mobile banking download and WeChat Bank's attention to QR code and online banking login entrance; When the business can be handled in the online channel of Zhongyuan Bank in the later period, Zhongyuan Bank will make an announcement in official website, business outlets and other channels in time.

At the beginning of the opening of the merged Zhongyuan Bank, the names of third-party payment institutions such as WeChat and Alipay of the merged bank remained unchanged for the time being. If the customer involves the choice of the name of the acquired bank during the transaction, please select the original institution name of the acquired bank to fill in; The merged bank will gradually change the bank name of the third-party payment institution to Zhongyuan Bank Luoyang Branch, Zhongyuan Bank Pingdingshan Branch and Zhongyuan Bank Jiaozuo Branch. At that time, the bank will make timely announcements in official website, business outlets and other channels.

Change of wealth management product manager

After the merger, the wealth management product manager of the merged bank was changed to Zhongyuan Bank. According to the financial product specifications, sales agreements and other related texts, the related rights and obligations of the merged bank in financial business are inherited by Zhongyuan Bank, and the related rights and interests of the merged bank and the original Zhongyuan Bank financial product customers are not affected. Zhongyuan Bank will continue to be diligent and conscientious in accordance with the product specifications, and strive to provide customers with better financial investment services.

At the beginning of the opening of the merged Zhongyuan Bank, the customers of the merged bank can continue to handle wealth management and investment business at the original business outlets, and we will inform you/your company in time when they can handle it at any business outlets of Zhongyuan Bank later.

Counter bond business processing

Among the merged banks and the former Zhongyuan Bank, only the former bank of luoyang can handle the counter bond business. After the merger, the former bank of luoyang no longer has the status of an independent legal person. Therefore, the counter bond business is handled by Zhongyuan Bank, and the relevant rights and obligations of bank of luoyang in the counter bond business are inherited by Zhongyuan Bank. The relevant rights and interests of the former bank of luoyang counter bond customers are not affected, and the former Pingdingshan Bank, the former Jiaozuo CTS Bank and the former Zhongyuan Bank customers are not affected.

At the beginning of the opening of Zhongyuan Bank after the merger, counter bond customers can continue to handle counter bond business at the original bank of luoyang business outlets, and we will inform you/your company in time when they can handle it at any business outlets of Zhongyuan Bank in the future.

Customer service hotline

You can call Zhongyuan Bank's 24-hour customer service hotline 95 186 for service consultation and business handling. Meanwhile, the customer service hotline of the merged bank will continue to provide services during the transition period. If the service stops in the future, we will make an announcement in official website, business outlets and other channels in time.

Credit authorization and credit information

Zhongyuan Bank will inherit the credit authorization relationship between the customer and the merged bank and continue to perform its obligations according to the scope and purpose of the original authorization.

Zhongyuan Bank will gradually complete the credit integration of the merged banks. During this period, the institutional names and inquiry account numbers of Zhongyuan Bank and the merged bank in the credit information system of China People's Bank remain unchanged temporarily, and Zhongyuan Bank, bank of luoyang Bank, Pingdingshan Bank and Jiaozuo China Travel Bank may exist simultaneously in the customer credit information report.

Later, the name and inquiry account number of the merged bank in the credit information system of China People's Bank were changed to Zhongyuan Bank. At that time, the Bank will make timely announcements through official website, mobile banking APP and other channels. If you have any questions, please call the customer service hotline of Zhongyuan Bank at 95 186 or consult the business outlets.

Network loan

According to the Interim Measures for the Administration of Online Loans of Commercial Banks issued by China Banking Regulatory Commission, the credit line of individual consumer credit loans for a single customer should not exceed 200,000 yuan. After Zhongyuan Bank absorbed and merged the three banks, the credit lines of customers of the four banks who handled Internet consumer loans can continue to be used within the validity period, and the total loan balance should be controlled within 200,000 yuan.

Third, guard against telecom fraud

Zhongyuan Bank reminds its customers that when they receive short messages with unknown links, they must be vigilant and verify them through our official channels. Please don't click on the SMS link easily, please don't log on to fake web pages, please don't fill in personal information and bank account numbers, especially important information such as passwords and verification codes. The SMS service platform sorted out the names of lines involved in SMS reminders, and signed them uniformly as Zhongyuan Bank.

During the opening of the bank, we will not send any short messages with links to remind our customers to be vigilant again to avoid being cheated and causing property losses. In case of the above situation, please report the case to the public security organ immediately and call the customer service hotline of Zhongyuan Bank at 95 186 for feedback. The Bank will timely and properly inform relevant business announcements and change information through official website, telephone, SMS and email. For more details, please contact the customer service hotline of Zhongyuan Bank at 95 186 or visit official website.

Thank you/your company for your concern and support as always. Meanwhile, we apologize for the inconvenience caused to you/your company. We will provide you with richer products and better services with a brand-new look.

It is hereby announced.

Zhongyuan Bank Company Limited

May 26(th), 2022