How to contact online customer service on JD.COM? COM？

First open the JD.COM page and click "My", then click "Customer Service" to open the main page of customer service, and click "Online Customer Service" below.

Tools/raw materials:

Huawei nova7?

EMUI 1 1.0.0？

JD.COM 10.23

1. First, open the JD.COM page and click "My".

2. Click "Customer Service" again.

3. Open the customer service home page.

4. Click "Online Customer Service" below.

5. Input what we need.

6. Click the send button on the right.

7. When finished, click Back.