Joke Collection Website - Public benefit messages - I received a refund message from online shopping today. I haven't bought anything recently. Is it fake refund customer service?

I received a refund message from online shopping today. I haven't bought anything recently. Is it fake refund customer service?

Need to develop a good sense of security, do not open attachments or links from unknown sources at will, and do not download and run computer software or mobile phone applications shared on small websites and network disks at will. In daily life, it is recommended to use security products such as Tencent Computer Manager and Tencent Mobile Manager to protect the security of computers and mobile phones in real time. When encountering uncertain documents, it can effectively avoid encountering such fake refund customer service.