What's the telephone number of China Everbright Bank Credit Card Center?

1. China Everbright Bank Credit Card Center Tel:

Customer service telephone number 95595

Credit card customer service hotline 400-788-8888

Credit card business hotline 400-666-6999

Tips:

If there is no China Everbright Bank in your city, please dial 0 10-95595.

Second, 95595 customer service introduction:

95595 Customer Service Center of China Everbright Bank is a comprehensive customer service center for the whole bank. In terms of business scope, it covers the main business services of the Bank, and in terms of geographical scope, it serves 36 economic cities with branches of China Everbright Bank.

95595 customer service system adopts international advanced computer communication technology, and provides customers with 365*24-hour service through IVR, SMS, fax, email and other channels, beyond the limitation of time and space.

95595 Customer Service Center adopts centralized and distributed system management mode. The seats are mainly centralized by the head office, and a few branches have seats in different places. IVR's general services are centralized, and local characteristic services are distributed.

95595 Customer Service Center always adheres to the service tenet of "satisfying every customer", adopts professional performance management standards, and adopts auxiliary management systems such as workflow, training courseware and knowledge base to improve operational efficiency and repay customers with quality services. Under the correct guidance of leaders at all levels and the joint efforts of all the staff in the center, it won the title of the best call center in China in 2005.

Third, the main functions of the system:

1, 24-hour oral loss reporting service to ensure the safety of your funds.

When your sunshine card and fixed (live) one-in-one card are accidentally lost, and it is too late to formally report the loss at the outlet of China Everbright Bank, please call 95595 customer service center immediately to report the loss orally.

2. Account inquiry service to keep abreast of your financial situation.

You can quickly obtain the balance and historical transaction details of corporate accounts and private accounts opened in China Everbright Bank through self-service inquiry.

3. Transfer service, which can quickly transfer account funds.

You can directly transfer funds between accounts under the same customer number through the 95595 customer service center.

4, fax service, accounting information at a glance.

Call 95595 customer service center to get the statement immediately and master the account information in time.

5, consulting services, help you solve problems at any time.

If you have any questions when handling business, please call 95595 customer service center, and we will be waiting for your call 24 hours a day.

6. Query password modification to protect personal privacy.

Through the 95595 customer service center, corporate customers can modify the inquiry passwords of corporate cards and deposit and loan accounts.

7. Accept complaints and suggestions to serve you better.

If you are not satisfied with the service of China Everbright Bank, you can contact us through our official WeChat "China Everbright Bank", email "95595@cebbank.com" or service hotline "95595". We will contact you within three working days for your complaint. If you have any good suggestions, please let us know and we will improve them in time. Thank you.

8. Information announcement, your personal finance secretary (to be opened soon)

You will get important information provided by the bank through SMS, fax, e-mail, letters and other channels, including financial information such as account change, new business recommendation, and loan maturity reminder.

9. Foreign exchange trading is a new investment channel for you.

You can handle 24-hour personal firm foreign exchange trading through 95595 customer service center, and we will provide you with timely and rich foreign exchange trading information.

10, third-party depository, a more convenient way to invest in stocks.

You can use the Everbright Card account directly through the 95595 Customer Service Center to conduct various operations such as stock trading, market inquiry, stock subscription and placement. You can easily trade stocks without leaving home.

1 1. Investment and financial consulting (soon to be opened), expert comments, investment is more rational.

China Everbright Bank Customer Service Center will gather a group of outstanding financial experts to provide you with consulting services on account management, bonds, funds, insurance, stocks, new financial products and combinations, integrate products from various industries such as finance, securities and insurance, and provide personalized professional financial services according to customer needs.