How to complain about water drop insurance company

Complaint process for insurance companies:

1. The appeal is reasonable and legal, so don't make trouble unreasonably. This is the premise; 2. Before complaining, make a clear analysis of your demands. What rights have been infringed by insurance companies and what rights do you want? Think about it at one or two. 3. Insurance consumers can call the local insurance regulatory bureau or the local insurance industry association to protect their rights; You can call the insurance company to complain.

Are there fewer complaints from big companies?

The bigger the company with abundant capital and a long history, the more popular it is.

After all, the longer a company survives and the higher its brand awareness, it will make people feel particularly at ease.

Generally speaking, the better the service, the fewer complaints. This logic is reasonable.

But do big companies just complain less?

It is also mentioned in the Notice of Consumer Protection Bureau of China Banking Regulatory Commission on 20 19 Insurance Consumer Complaints.

In 20 19, China Banking Regulatory Commission and its dispatched offices received 88,745 complaints about insurance contract disputes and transferred them to insurance companies. Among them, 48,789 property insurance companies were involved, an increase of 1.02% over the previous year, accounting for 54.98%; There are 39,956 life insurance companies involved, an increase of 4.6 1% over the previous year, accounting for 45.02%.

"12378" is the direct channel to the highest safety supervision.

The hotline 12378 was opened in CBRC on April 20 12, which was the first in the whole financial supervision system.

Last year alone, the number of complaints reached 937 19, with an average of several hundred per day.

In China, whether an insurance company can be established, whether an insurance company can sell a product, how to write the product terms, how to set the price, and even whether an insurance company can go bankrupt depends on the CBRC. Therefore, the CBRC is known as the "supervising father" in the industry, and he is a very strict father. If the insurance company, as dad's child, dominates the market outside, we will complain to dad, and dad will certainly discipline it. After all, the insurance license is a real hot potato, and all kinds of capital predators are vying for this "child", but Baidu and JD.COM have tried to grab it. Therefore, if children are not good and complain too much, there is a risk of being eliminated.