Why can't I hear voice messages on my vivo phone?

Excuse me, are you talking about QQ voice or WeChat voice? I suggest you try the following:

1, try another environment and time.

2. restart the phone,

3. Try another network, such as WIFI.

4. Try to upgrade the software to the latest version.

5, put the phone into settings-more settings-restore factory settings-try to restore all settings, restore settings will not lose data.

6. Click "Settings->; System upgrade-> Check for updates now upgrade to update your system.