How to check the balance of the national grid?

Online inquiry, mobile APP inquiry, telephone inquiry or business hall inquiry.

I. Online inquiry

1. Log on to the website of State Grid official website or related power service platforms.

2. Find "electricity inquiry" or similar options on the website, and click to enter the inquiry page.

3. Enter the user number, password or other authentication information and log in to the inquiry system.

4. In the query page, you can view the current electricity balance, electricity consumption, electricity charges and other information.

Second, mobile APP query

1. Download and install the official mobile phone APP of State Grid or related power service platform APP.

2. Open the application to register or log in.

3. Find the "electricity bill inquiry" or similar function module in the APP.

4. Enter the user number or other authentication information, and you can view information such as electricity bill balance and electricity consumption.

Third, telephone inquiries.

1. Call the customer service hotline of State Grid or the local electric power service hotline.

2. According to the voice prompt, enter the user number, password or other authentication information.

3. Listen to voice broadcast or choose manual service to inquire about the balance of electricity bill and related information.

Fourth, the business hall query

1. Go to the local State Grid business hall or power service center.

2. Find the self-service inquiry machine or consultation window in the business hall.

3. Provide user number, ID card or other relevant documents for identity verification.

4. Inquire about the electricity balance, electricity consumption, bills and other information, and print relevant vouchers.

To sum up:

There are various ways to query the balance of electricity charges in State Grid, and users can choose the appropriate way according to their own needs and habits. Whether it is online inquiry, mobile APP inquiry, telephone inquiry or business hall inquiry, it is necessary to provide the correct user number and other authentication information to ensure the accuracy and security of the query results.

Legal basis:

People's Republic of China (PRC) electricity method

Article 34 provides that:

Electricity-consuming units and individuals shall pay electricity charges in a timely manner in accordance with the relevant provisions of the state and the provisions of the power supply contract. If the electricity consumption unit fails to pay the electricity fee within the time limit, it shall bear the liability for breach of contract for delayed delivery. Power supply enterprises may suspend power supply in accordance with relevant state regulations.

Contract law of the people's Republic of China

Article 176 stipulates:

A power supply contract is a contract in which the power supplier supplies power to the power user and the power user pays the electricity fee.