Mobile phones sometimes get stuck playing games. What happened? Playing games is quite smooth most of the time.

If you use a Huawei mobile phone, the mobile phone is stuck playing games and the response is delayed, you can operate it in the following ways:

1. Switch to a stable network.

When the network signal is weak or the network speed is low, it is easy to have operation delay, jam or even disconnection when playing games. I suggest you choose a stable WLAN network or a mobile network and try it.

(1) If you use a mobile data network (such as a 4G network), when you receive a short message, a multimedia message or a phone call, the mobile data network may be disconnected, and the game may get stuck or dropped. Therefore, it is recommended to use WLAN network as much as possible when playing games.

(2) Method of viewing the real-time network speed: Open the settings, search and display the real-time network speed, click Enter and turn on the switch that displays the real-time network speed, and you can see the change of the network speed in real time in the status bar of the mobile phone.

2. Clean up/close applications running in the background.

When the mobile phone runs multiple applications at the same time, it may cause insufficient running memory and be stuck. It is recommended that you clean/close background applications before playing games.

(1) You can enter the Recent Tasks interface and clean up the background applications, as shown below:

Tip: After calling up the background application list, you can click the lock/drop-down application card on the application and select the application you want to keep to avoid being cleaned up by mistake.

A. If you use the virtual navigation key, you can click the "box button" in the navigation bar at the bottom of the screen, and then click the "trash can button" to clean up.

B. If you use gesture navigation, you can slide from the bottom edge of the screen and pause, and click the "trash button" to clean up.

C. If you use off-screen physical navigation, you can slide the navigation key left and right to display the recently used applications, and click the "trash button" to clean up.

D. If you use floating navigation, you can click the navigation key first, then slide left and right to display the recently used applications, and click the "trash button" to clean it up.

(2) Open the mobile phone housekeeper and click "Application startup management" to close unnecessary background applications.

(3) Open the mobile phone manager and select one-click optimization to keep the mobile phone in the best running state.

3. Clean up the storage space of the mobile phone

Please check the remaining storage space of your phone. If the storage space is less than 10%, the system performance will drop sharply. It is recommended that you try to ensure storage space, and it is recommended to reserve 20% space.

(1) View mode: enter the phone settings, search for storage, and view the available space and remaining space. If the remaining space is relatively small, it is recommended to open the mobile phone housekeeper, choose cleaning acceleration, and clean up some unused files or applications.

(2) You can also try restarting the mobile phone, especially for the mobile phone that has not been restarted for a long time. This method can effectively clear the cache and improve the congestion of mobile phones.

(3) If the remaining space is still small after the above operations, it is recommended that you first store the files that occupy a large space in the mobile phone and are not commonly used in the computer or other storage media to ensure that there is enough storage space in the mobile phone.

4. Add the game to the application assistant

It is recommended that you put the game application in the application assistant (hereinafter referred to as the game assistant in EMUI 9.0). This product is specially designed for the acceleration of the game network, which helps to improve the stability of the game network.

The specific operation method is as follows:

HarmonyOS system: Please drop down in the blank space of the desktop (or draw it to the right of the negative screen), bring up the search box, enter the application assistant, select the game space, click Add to select the corresponding game application, click the button in the upper left corner of the game space to enter, and click the game acceleration.

EMUI 8。 X and below: Please drop down in the blank space of the desktop (or slide to the negative screen to the right), bring up the search box, enter the game assistant, click Add to select the corresponding game application, and then click the game mode;

EMUI 9。 X & Magic UI 2. X: Please drop down in the blank space of the desktop (or slide to the negative screen to the right), bring up the search box, enter the application assistant, click Add to select the corresponding game application, and then click Game Acceleration;

EMUI 10。 X/ 1 1。 X & magic UI 3. X: Please drop down in the blank space of the desktop (or slide to the negative screen to the right), bring up the search box, enter the application assistant, select the game space, click Add to select the corresponding game application, and then click Game Acceleration.

5. Turn off the power saving mode

It is recommended that you turn off the power-saving mode (Settings > Battery > Power-saving Mode/Super Power-saving) and keep sufficient power (above 20%).

In power saving mode and low battery state, the mobile phone will reduce its performance to save power.

6. Adjust the game interface settings

Please check whether the phone is overheated. The unique overheating protection function of the mobile phone will reduce the system performance appropriately, so it is suggested that the game settings can be adjusted to avoid overheating of the mobile phone as much as possible.

For example, when playing the glory of the king game, it is suggested that you appropriately reduce the display configuration in the game, such as turning off the interface animation, character strokes, high frame rate mode switching and so on. You can also try to reduce the screen brightness and external volume appropriately to reduce power consumption and heat generation; Try to avoid playing games while charging, which will also cause the phone to heat up when charging.

Warm reminder: the above operations will have a certain impact on your game experience. Please adjust the settings carefully. When the phone is hot, I suggest you let it sit for a while and wait until the temperature drops before playing.

7. Check for updates

(1) Please enter the application market to update the game. The latest version generally solves some problems of the game application itself. Using the latest version can guarantee your best experience.

(2) The compatibility between the game application and the mobile phone system may also affect your game experience. I suggest you check whether the version of the mobile phone system is the latest version, and start the service >; Upgrade early adopters > check for updates. If not, I suggest you upgrade the version first and then try again. You can also give feedback to the hotline.

Tip: Upgrading the system version may lose data, so please back up the data in advance (WeChat /QQ and other applications need to be backed up separately).

8. Check the running software and hardware requirements of this game.

I suggest you pay attention to check the running software and hardware requirements of this game. If the mobile phone does not meet the requirements of software and hardware for large-scale games, the game may get stuck or even fail to open the application.

9. Replace the high-speed memory card

If the memory card you use is a low-speed card, it will also affect the performance of the system. You can try to replace the high-speed memory card to solve the problem.

10. Restore factory settings.

If your mobile phone is used for a long time, it may produce more file fragments, which will affect the system performance. It is suggested that you charge your mobile phone for a period of time when the screen is turned on and off in your spare time. If you play games, there are still obvious phenomena such as jamming and delay. It is recommended that you back up the data (WeChat /QQ and other applications need to be backed up separately) and try to restore the factory settings. Method of restoring factory settings: Enter the phone settings, search for restoring factory settings, and click Enter Operation.

Warm reminder:

Restoring factory settings risks data loss. Please back up your data in advance before resetting (WeChat /QQ and other applications need to be backed up separately).

Please cancel Huawei account before the mobile phone is restored to factory settings, otherwise the mobile phone may not be activated after reset.

If the problem still exists, please back up the mobile phone data in advance (WeChat /QQ and other applications need to be backed up separately) and bring the purchase voucher to Huawei Customer Service Center for testing.